Product Manager, Information Technology
About The Position
The IT Product Manager (Microsoft 365) is responsible for product planning and execution throughout the entire product lifecycle including requirements gathering, market research, definition of product vision and strategy, delivery management as well as ensuring quality support and maintenance for the Microsoft (M365) product suite. The IT – Product Manager (PdM) Microsoft 365 collaborates closely with the user groups, market leaders, IT , vendors, Project Managers, Architects, other higher-ed institutions and other related organizations. The IT – PdM (M365) provides leadership and management to the Business Analysis team, in conjunction with the Business Analyst Lead.
Requirements
- Undergraduate degree in computing science or equivalent information technology discipline preferred.
- Minimum five (5) years of relevant experience in IT and business/industry or government.
- Strong practical knowledge of project and product management principles, methods, and practices.
- Solid understanding of product design and business analysis methodologies, tools, and techniques, and agile practices.
- Experience in M365 suite of tools required, including but not limited to SharePoint Online, Power Platform, Teams, Exchange, and OneDrive.
- Supervisory or team management experience.
- Ability to operate at advanced levels of authority and manage significant activities and resources to produce and take responsibility for results.
- Demonstrated ability to communicate clearly and concisely, both orally and in writing, and lead presentations, training courses, and effective meetings.
- Ability to work both independently and as part of a team.
- Demonstrated ability to manage and supervise staff and special initiatives.
- Demonstrated integrity, independent thinking, judgment, and respect for others.
- Ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
- Ability to develop, plan, execute and complete multiple projects/tasks simultaneously.
- Ability to work well under pressure and to effectively meet deadlines and organizational requirements.
- Ability to maintain a broad knowledge of current technology and practices in information systems and technology.
- Ability to interpret and comply with policies, procedures, and regulations.
- Possesses a thorough understanding of the M365 suite of applications and their capabilities and stays abreast of product evolution.
- Understands both the technical and business side of M365 and is ultimately responsible for representing the end-user’s needs.
Nice To Haves
- Post-secondary experience would be an asset.
- Experience in requirement analysis and business process re-engineering preferred.
- Experience with data analysis using Power BI, Excel Pivot Tables, or other similar tools preferred.
- Experience with task and workflow automation using Power Automate or similar tools preferred
- Experience with building custom apps using PowerApps or similar tools preferred
Responsibilities
- Manages Microsoft 365 suite of collaboration products and related productivity-based solutions
- Participates in developing product visions, plans, and processes.
- Responsible for the management of human resources
- Performs other related duties and projects.
Benefits
- Extensive medical, dental, and vision coverage
- Hybrid-work program for eligible positions
- Generous vacation package plus paid time off during college winter closure (1 week in December)
- Employer paid defined benefit pension plan
- Potential eligibility for educational, training, and developmental programs
- Access to on-site daycare subject to availability
- Tuition waivers for courses at Langara College, subject to space availability
- Course/program tuition reimbursements
- Wellness classes and campus engagement events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
