Product Manager II - Bits Chat & Agent Interface

Datadog•New York, NY

5d•Hybrid

About The Position

As the Product Manager for Bits Chat, you will own the primary conversational and agent driven interface that sits on top of the Datadog platform. This role is responsible for defining how users interact with Datadog through chat across multiple surfaces including the Datadog application, CLI, Slack, Microsoft Teams, and other developer workflows enabling seamless goal oriented interactions regardless of where users start. As Datadog grows into a broader and more powerful platform, users increasingly expect to engage through conversational and agentic interfaces that span tools, environments, and contexts. Bits Chat is the connective tissue that allows users to ask questions, take action, and navigate Datadog consistently across interfaces while preserving trust safety and clarity. You will shape how conversational interactions translate into real operations across observability security and platform workflows. This is an opportunity to define a foundational interaction paradigm for Datadog. Your work will determine how engineers experience AI assisted workflows across UI CLI and collaboration tools and how agent driven systems operate reliably in production environments used by some of the most sophisticated engineering organizations in the world. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

Requirements

A Product Manager with experience building developer-facing products or platform features, ideally in SaaS or cloud infrastructure environments
Technically curious and fluent, with a working understanding of APIs, CLI tools, and conversational or AI-assisted interfaces
Comfortable partnering closely with engineers and designers to translate user needs into well-scoped, shippable product increments
Able to reason about tradeoffs between usability, safety, and system constraints in conversational and agent-driven workflows
Clear and thoughtful communicator who can explain product decisions and user flows to technical and non-technical audiences
Customer-focused, with empathy for how developers and operators work across applications, terminals, and collaboration tools

Responsibilities

Own the product vision and roadmap for Bits Chat as Datadog’s primary conversational and agent interface across application CLI and collaboration surfaces
Define consistent interaction patterns for how users ask questions receive answers and take actions across Datadog UI CLI Slack Microsoft Teams and future surfaces
Partner closely with Engineering Applied Science and Design to build reliable multi step agent interactions that can operate across interfaces and execution environment
Define how conversational context user intent permissions and system state are preserved and transferred across surfaces and sessions
Establish quality bars and success metrics for chat and agent interactions including task completion rate latency correctness safety and user trust
Work cross functionally with Datadog product teams to integrate Bits Chat into observability security and platform workflows without fragmenting user experience
Collaborate with platform and infrastructure teams to ensure actions triggered through chat and CLI are auditable secure and production safe
Evangelize best practices for building conversational and agent driven experiences internally contributing to shared interaction standards across Datadog.