Product Manager (Hardware)

Sunco.com • Los Angeles, CA

5h • Onsite

About The Position

What you’ll do:
Requirement gathering: Work with sales, marketing, and customer support to collect and document feature requests, technical specs, and use-case requirements.
Release coordination: Plan and coordinate feature releases—defining scope, timelines, and stakeholder communications.
Trend monitoring: Keep abreast of lighting trends (e.g., tunable white, circadian rhythms, human-centric design) and evolving standards (ENERGY STAR®, DLC).
Competitive benchmarking: Analyze competitor offerings for performance (lumens/W), feature set (connectivity, controls), and pricing to inform positioning.
Customer segmentation: Define target segments (specifiers, contractors, end-users), map their buying criteria, and refine value propositions accordingly.
Engineering liaison: Collaborate with electrical, firmware, and mechanical teams to translate requirements into robust, manufacturable solutions.
Quality & compliance: Coordinate with QA and regulatory teams to ensure UL/CE testing, RoHS, and energy-efficiency certifications are on track.
Metrics & reporting: Track KPIs such as sales velocity, backlog, win rates, warranty returns, and channel feedback, then report insights to leadership.
Post-launch iteration: Solicit field feedback, analyze product performance (thermal, optical, reliability), and drive continuous improvements or bug fixes.
Lifecycle management: Plan end-of-life timelines, de-commission legacy SKUs, and communicate transitions to customers and partners.
Customer feedback: Host regular check-ins with end-users to validate roadmap priorities.
Supplier relations: Maintain strategic relationships with LED chip vendors, driver manufacturers, and optical component partners to secure roadmaps and favorable pricing.
Internal communication: Act as product advocate—brief executives, coordinate with marketing on campaigns, and align sales on promotions and incentives.
Technology adoption: Leverage AI technologies to accelerate product development and overall product category growth.

Requirements

• Industry Experience: Prior experience in the lighting, building, or construction industries is a plus, but not required.
• Education: Bachelor's degree in business, Marketing, or a related field.
• Project Management: Ability to manage multiple projects and competing priorities while meeting deadlines.
• Communication: Clear and effective written and verbal communication skills; able to explain technical concepts to both internal teams and external partners.
• Analytical Thinking: Strong analytical and problem-solving skills to interpret data, identify trends, and support decision-making.
• Cross-Functional Collaboration: Comfortable working with teams across departments to drive results and solve problems.
• Customer Focus: Solid understanding of customer needs with the ability to support strategies that improve satisfaction and product performance.

Responsibilities

• Requirement gathering: Work with sales, marketing, and customer support to collect and document feature requests, technical specs, and use-case requirements.
• Release coordination: Plan and coordinate feature releases—defining scope, timelines, and stakeholder communications.
• Trend monitoring: Keep abreast of lighting trends (e.g., tunable white, circadian rhythms, human-centric design) and evolving standards (ENERGY STAR®, DLC).
• Competitive benchmarking: Analyze competitor offerings for performance (lumens/W), feature set (connectivity, controls), and pricing to inform positioning.
• Customer segmentation: Define target segments (specifiers, contractors, end-users), map their buying criteria, and refine value propositions accordingly.
• Engineering liaison: Collaborate with electrical, firmware, and mechanical teams to translate requirements into robust, manufacturable solutions.
• Quality & compliance: Coordinate with QA and regulatory teams to ensure UL/CE testing, RoHS, and energy-efficiency certifications are on track.
• Metrics & reporting: Track KPIs such as sales velocity, backlog, win rates, warranty returns, and channel feedback, then report insights to leadership.
• Post-launch iteration: Solicit field feedback, analyze product performance (thermal, optical, reliability), and drive continuous improvements or bug fixes.
• Lifecycle management: Plan end-of-life timelines, de-commission legacy SKUs, and communicate transitions to customers and partners.
• Customer feedback: Host regular check-ins with end-users to validate roadmap priorities.
• Supplier relations: Maintain strategic relationships with LED chip vendors, driver manufacturers, and optical component partners to secure roadmaps and favorable pricing.
• Internal communication: Act as product advocate—brief executives, coordinate with marketing on campaigns, and align sales on promotions and incentives.
• Technology adoption: Leverage AI technologies to accelerate product development and overall product category growth.

Benefits

• Comprehensive Health and Wellness Coverage: Enjoy peace of mind with our extensive health insurance plans, which include medical, dental, and vision coverage.
• 401(k) with Company Match: Secure your financial future with our 401(k) plan, featuring a competitive company match to help you save for retirement.
• Flexible Spending Accounts (FSAs): Take advantage of FSAs to manage out-of-pocket healthcare and dependent care expenses efficiently.
• Time Off Policy: We believe in the importance of work-life balance and provide a generous time off policy, including paid vacation, holidays, and sick leave.
• Employee Assistance Program (EAP): Access confidential counseling and support services for personal and professional challenges.
• Team Building Activities: Engage in weekly challenges, weekly Wellness Walks, regular team-building activities, and quarterly company outings to foster a strong sense of community.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level