Product Manager - Engineering Services Platform - AI Assisted Engineering Products

JPMorgan Chase & Co.•Palo Alto, CA

23h

About The Position

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. Own the strategy and delivery of AI capabilities to transform the firmwide developer experience. As a Product Manager in Chief Technology Officer (CTO) Engineering Services Platform (ESP) team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. We are seeking a Senior Product Manager to champion the execution and value realization of AI within the Engineering Services Platform. You will own one or more AI capability domains end-to-end, acting as the primary driver for their strategy, definition, and delivery. This position calls for a hands-on builder who thrives on understanding the nuances of software engineering and the transformative potential of AI. You will identify the genuine needs of our engineers and synthesize them with firm and Line of Business priorities to ensure strategic alignment. You will approach the unique scale and regulatory environment of JPMC as a compelling engineering challenge that drives creativity and innovation.

Requirements

5+ years of experience or equivalent expertise in product management or a relevant domain area.
Advanced knowledge of the product development life cycle, design, and data analytics
Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
7+ years of engineering experience, with a background in Developer Tools, Platform Engineering, or technically complex products.
A Bachelor's degree in Computer Science, Electrical Engineering, Information Systems, or a related technical field is required.
Possess a versatile understanding of the AI technologies driving modern software engineering. You are comfortable discussing and applying a wide range of AI concepts (such as LLMs, agents, retrieval systems) specifically within the context of the SDLC.
Experience or a strong interest in building products that must perform reliably within complex regulatory and operational environments. You find satisfaction in solving the "hard problems" of scale.
Navigate large organizations by building strong relationships. You are effective at facilitating technical and strategic conversations with diverse stakeholders through empathy and shared goals.
Excel at articulating the business value of complex technical capabilities. You help stakeholders at all levels understand the strategic "why" behind technical initiatives.

Nice To Haves

Demonstrated prior experience working in a highly matrixed, complex organization
Prior experience in engineering facing, platform products or AI Products
Master’s in Business Administration (MBA) from an accredited institution.

Responsibilities

Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
Leads the full product lifecycle for your assigned capability domains. By conducting deep discovery to understand engineer needs and aligning them with firm-wide priorities, you will define and deliver solutions that are both desirable for users and critical for the business.
Identifies opportunities to modernize the developer experience for 65,000 engineers by seamlessly integrating AI into our existing ecosystem.
You will apply platform thinking to create robust, scalable solutions that solve problems at the enterprise level, analyzing the SDLC for friction points and moving beyond isolated proofs-of-concept to deliver reliable infrastructure that powers the firm.
Leverages a comprehensive understanding of the technical landscape to evaluate trade-offs. Your decisions will balance immediate utility with long-term platform health, ensuring that today’s technical choices support future scalability.
Fosters a culture of innovation by engaging directly with engineers and leaders. Through storytelling and genuine partnership, you will build grassroots. support and alignment for new AI initiatives across the organization. You will prove the success of these initiatives by measuring and communicating the right KPIs for the firm.
Actively scouts the external AI landscape to identify emerging technologies and trends. You will synthesize your findings to articulate clearly how specific innovations can unlock new value for the firm, translating technical possibilities into actionable business opportunities.

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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