Product Manager, eCommerce

Merck KGaA Darmstadt Germany•Burlington, MA

4d•Hybrid

About The Position

As a Product Manager in our Digital & eCommerce team, you will lead the Pricing and Promotions product domain, overseeing the creation and management of eCommerce Digital Products. In your role you will define strategy, roadmap and end to end responsibility for your products, with limited oversight from Senior Product manager or Head of product. Location : This is an onsite position based in our Burlington, MA location. We do offer a hybrid flexible work arrangement and require up to 5% travel.

Requirements

Bachelor's Degree in Business Managment, IT, Computer Science or related discipline
At least 5 years of product leadership experience working with eCommerce or digital products.
Demonstrated ability to consistently deliver business growth results
Strong leadership and problem-solving skills.
Strong customer-centric mindset and service orientation
Proficiency in data analysis and visualization with a data-driven mindset.

Nice To Haves

Master's Degree in Business Managment, IT, Computer Science or related discipline
Experience collaborating across stakeholder groups for knowledge sharing.
Familiar with Pricing and Promotions in an eCommerce environment.
Enterprise operator able to work across multiple stakeholders.
Comfort presenting complex concepts to executive audiences.
Exprience in Life Science, Biotech or a regulated environment.
Experience working globally.
Proficiency in data analysis and visualization with a data-driven mindset.
Hands-on experience managing complex eCommerce product domains (e.g. pricing, promotions, merchandising, catalog, cart, or checkout)

Responsibilities

Create and own a 12-month product vision and strategy that is linked to company and e-commerce strategy.
Translate the product vision into a clear, prioritized roadmap for Pricing and Promotions, balancing customer value, commercial impact, and technical feasibility.
Own the end-to-end lifecycle of Pricing and Promotions capabilities (from discovery and definition to launch, iteration, and optimization) ensuring timely and high-quality delivery.
Align and influence cross-functional stakeholders across Commercial, Pricing, Merchandising, Marketing, Engineering, Design, and CX) to drive adoption and maximize the impact of Pricing and Promotions initiatives globally.
Synthesize market data from CX into actionable insight and prioritized roadmap decisions, identify areas where we can create differentiators in the market.
Set OKRs/metrics of the product(s) owned. Creates corresponding data/analytics to track and control the health of the product and business impact. This includes functional and technical OKR/metrics.
Build basic dashboards and leverage already built dashboards to measure business success. Partner with the data science and analytics team to spec out more complex data needs.
Deeply understands personas and customer segments across product area. Create business plans (product briefs) that outline the how, what, when and why with a clear line to the value created.
Lead product design and discovery in partnership with engineering and CX; leveraging data, qualitative research and market behaviors to deliver large customer and business value. Able to lead specific product ideation phases.
Manage sprint backlog for the team. Partner with Commercial, Engineering, UX and data teams to build and manage a product roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization.
Develop requirements at an epic level that tie to overall initiatives and as necessary user stories with acceptance criteria. Owns delivery for product area, proactively identifying risks and variances to plans, developing & implementing appropriate mitigation activities.