Product Manager, DPS Issuer Processing Services

Visa•Austin, CO

1d•Hybrid

About The Position

DPS (Debit Processing Solutions) offers processing solutions to financial institutions. Our focus is to maximize the value we deliver within the ever-changing payments landscape. Our vision is to enable our clients to focus on innovation, customer experience and differentiating products/services by providing best-in class secure, robust, scalable, and reliable issuer processing product and services. The Product Manager's primary responsibility is to build products and solutions that deliver delightful experiences with a substantial value proposition across the payments ecosystem. The Product Manager must maintain a high level of coordination and collaboration with multiple cross-functional stakeholder teams globally, as well as external clients. The Product Manager will be responsible for developing new Visa DPS solutions by integrating innovative offerings into the existing Visa DPS foundational platforms. The Product Manager should also have an understanding the competitive and market landscape, Visa and DPS solutions, and use that knowledge in engagements. She/he/they are expected to have a key role in setting the strategy and influencing the roadmap. The ideal person for this role should have a passion for innovation in payments, technology, and product management, be detail-oriented, and have the ability to drive results within a complex environment. This Product Manager role is dedicated to supporting the strategic Visa DPS Initiatives. You will play a critical role in the entire product lifecycle, from the discovery and ideation of new features to the successful launch of the MVP (Minimum Viable Product) and its subsequent enhancements. Dedicated Support to new Visa DPS Strategic Initiatives: Fully immerse yourself in the new Visa DPS Strategic initiatives, actively participating in the discovery, ideation, and definition of product requirements from concept to launch. Cross-Functional Collaboration: Serve as a key liaison between the VAS Product team and various internal Visa teams. You will also collaborate with external partners and vendors, to ensure comprehensive and integrated solutions. Requirement & Backlog Management: Work closely with the DPS Value-Added Services VAS Business Owner and Product Team to ensure that business requirements are meticulously documented, clarified, and prioritized in the backlog to support the MVP launch and future enhancements. Global Team Coordination: To ensure seamless collaboration, effectively engage with key stakeholders and the Global Product team to clarify problem statements, write detailed business requirements, and manage dependencies and risks. Flexibility is necessary to support our globally distributed scrum teams, particularly during non-US business hours. Strategic Analysis & Business Case Development: Support the broader DPS Value-Added Services Product team by conducting deep market research, gathering data-driven insights, and providing clear recommendations to build stronger, more compelling business cases for new features and products. Innovation & Impact Analysis: Actively participate in Visa's innovation forums to stay at the forefront of new products being developed across the company. You will be responsible for performing impact analysis from an issuer processor perspective to identify opportunities and challenges. Product Health & Monitoring: Provide essential product support for adjacent workstreams as needed, including the critical initiative to address and close gaps in our product monitoring capabilities. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.

Requirements

5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
Demonstrated experience in documenting and prioritizing product requirements (e.g., writing user stories, maintaining a product backlog).
Excellent written and verbal communication skills, with a proven ability to articulate complex business problems and solutions to both technical and non-technical audiences.
Experience working in Scaled Agile/Scrum development environment.
Strong understanding of Debit, Credit card products, payment processing, and value-added services.
Proven ability to work effectively with globally distributed teams across different time zones.
Experience managing relationships with external partners and third-party vendors.
Self-starter with a strong sense of ownership, capable of managing multiple projects simultaneously with minimal supervision.
Demonstrated technical & business acumen, strong Analytical skills with experience using data to inform product decisions and build business cases.
Ability to work independently or in teams to develop solutions, coordinate cross-functional efforts, influence stakeholders, and address complex challenges effectively.

Nice To Haves

6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
Exposure to Credit payments ecosystem and lifecycle such as credit processing, acquisition, card benefits, credit ledger, credit payment/repayment, loyalty/rewards, physical or digital card fulfillment and cardholder correspondence.
Strong understanding of REST, API technologies, architectures, authentication (OAuth, JWT), API documentation tools (OpenAPI/Swagger/JSON), and developer tools.

Responsibilities

Fully immerse yourself in the new Visa DPS Strategic initiatives, actively participating in the discovery, ideation, and definition of product requirements from concept to launch.
Serve as a key liaison between the VAS Product team and various internal Visa teams. You will also collaborate with external partners and vendors, to ensure comprehensive and integrated solutions.
Work closely with the DPS Value-Added Services VAS Business Owner and Product Team to ensure that business requirements are meticulously documented, clarified, and prioritized in the backlog to support the MVP launch and future enhancements.
To ensure seamless collaboration, effectively engage with key stakeholders and the Global Product team to clarify problem statements, write detailed business requirements, and manage dependencies and risks.
Support the broader DPS Value-Added Services Product team by conducting deep market research, gathering data-driven insights, and providing clear recommendations to build stronger, more compelling business cases for new features and products.
Actively participate in Visa's innovation forums to stay at the forefront of new products being developed across the company. You will be responsible for performing impact analysis from an issuer processor perspective to identify opportunities and challenges.
Provide essential product support for adjacent workstreams as needed, including the critical initiative to address and close gaps in our product monitoring capabilities.