Product Manager, Disability

Guardian Life Insurance•Boston, MA

2d•Hybrid

About The Position

Overview: The Disability Product Manager is instrumental in defining, implementing, maintaining, and improving our Disability solutions (e.g. Short-Term Disability, Long-Term Disability, Paid Leave Rider), coordinating go-to-market activities, and plays a key role in maintaining competitiveness and compliance of the Disability offerings. The Disability Product Manager will support the various aspects of the Disability product offering including but not limited to: new product development, the overall management of the existing portfolio, partnering with distribution and marketing to improve the go-to-market strategy, evaluating and finding ways to improve the customer experience, and ensuring the solutions are aligned to the product and company goals. The Disability Product Manager is passionate about supporting our customers, identifying creative solutions, and understands how to bring these solutions to life in the key moments that matter with the ability to work collaboratively with other stakeholders across the value chain. You Are: An experienced insurance professional who is comfortable working in a matrixed environment and contributing to cross-functional teams. Experienced in project management with a track record of delivering results on time and within budget. An individual who fosters a high level of teamwork and collaboration between employees, teams, across departments and the field as appropriate. Entrepreneurial, with the abilities to work independently under pressure and bring clarity to ambiguous ideas/concepts. An excellent communicator and negotiator, possessing stakeholder management skills. You Have: Bachelor's degree or equivalent experience in business, computer science, marketing science or related fields. Minimum 5+ years of experience in product management, underwriting, and/or claims, preferably in disability, absence, or supplemental health group insurance. Ability to contribute to the development of a clear product vision, translate that vision into actionable product roadmaps, and produce clear supporting documents in PowerPoint, Excel, etc. Financial acumen and analytical skills, ability to analyze and communicate financial information, and support business case development. Analytical and problem-solving skills; comfortable using metrics and data to form insights, guide decisions, and measure success. Knowledge of Agile and Lean product development methodologies. Ability to effectively handle multiple priorities. Excellent organizational skills. You Will: Contribute to the development of a clear product vision and roadmap that is aligned with Guardian’s goals and objectives. Support monitoring and refinement of existing Disability product strategy, aligning with stakeholders and an evangelist for improving the wellness of those we serve. Own accountability for monitoring KPIs to ensure proper adoption and performance outcomes are achieved. Work independently and collaborate with the rest of the product managers and matrix partners to identify opportunities and deliver on shared initiatives. Effectively communicate with all levels of the organization, externally, and in large public forums; articulate information in a manner that is easily understood. Influence negotiations with vendor partners and stakeholders across multiple teams and departments. Execute product management processes throughout the product lifecycle, including product development, roadmap planning, and launch activities. Conduct regular market research, monitor the market, and analyze feedback/data to determine priorities and identify opportunities to improve the offering. Deliver and present reports, product plans, and competitive analyses to internal stakeholders. Develop compelling presentations and documentation. This includes representing Guardian in Thought Leadership webinars and speaking engagements, broker meetings and roadshows, industry associations, etc. Represent the company as the SME and present internally and externally. Occasionally lead projects or sub-teams within a broader project. Occasionally be assigned to other Group Products as needed

Requirements

Bachelor's degree or equivalent experience in business, computer science, marketing science or related fields.
Minimum 5+ years of experience in product management, underwriting, and/or claims, preferably in disability, absence, or supplemental health group insurance.
Ability to contribute to the development of a clear product vision, translate that vision into actionable product roadmaps, and produce clear supporting documents in PowerPoint, Excel, etc.
Financial acumen and analytical skills, ability to analyze and communicate financial information, and support business case development.
Analytical and problem-solving skills; comfortable using metrics and data to form insights, guide decisions, and measure success.
Knowledge of Agile and Lean product development methodologies.
Ability to effectively handle multiple priorities.
Excellent organizational skills.

Responsibilities

Contribute to the development of a clear product vision and roadmap that is aligned with Guardian’s goals and objectives.
Support monitoring and refinement of existing Disability product strategy, aligning with stakeholders and an evangelist for improving the wellness of those we serve.
Own accountability for monitoring KPIs to ensure proper adoption and performance outcomes are achieved.
Work independently and collaborate with the rest of the product managers and matrix partners to identify opportunities and deliver on shared initiatives.
Effectively communicate with all levels of the organization, externally, and in large public forums; articulate information in a manner that is easily understood.
Influence negotiations with vendor partners and stakeholders across multiple teams and departments.
Execute product management processes throughout the product lifecycle, including product development, roadmap planning, and launch activities.
Conduct regular market research, monitor the market, and analyze feedback/data to determine priorities and identify opportunities to improve the offering.
Deliver and present reports, product plans, and competitive analyses to internal stakeholders.
Develop compelling presentations and documentation.
Represent the company as the SME and present internally and externally.
Occasionally lead projects or sub-teams within a broader project.
Occasionally be assigned to other Group Products as needed