Product Manager, Digital Account Security

Vanguard • Malvern, PA

1d • Hybrid

About The Position

Core Responsibilities Lead digital product management activities for a strategic fraud prevention product, from concept through scaled delivery Define and own the product vision, roadmap, and success measures for Digital Account Locks Plan, develop, and implement new digital capabilities, including requirements definition, market analysis, and phased delivery plans Partner with engineering, security, fraud, risk, and digital channel teams to deliver secure, compliant solutions at pace Drive discovery and ongoing optimization using qualitative and quantitative techniques, including client research, behavioral data, and experimentation Apply AI‑assisted analysis and tooling to accelerate insight generation, prioritization, and decision‑making in a security‑sensitive domain Coach product teams on modern product management practices and ensure clear stakeholder communication and change management Identify, manage, and resolve production and implementation issues; lead escalations as needed to enable rapid delivery Contribute to business planning, prioritization, and special initiatives supporting digital security and fraud prevention objectives What You’ll Build A client‑facing Digital Account Locks capability that enables immediate, self‑service protection during suspected fraud events An initial MVP focused on high‑risk transaction blocking, with a roadmap toward expanded account controls, step‑up authentication, and fraud case integration A scalable platform that balances low friction for legitimate clients with high friction for bad actors, strengthening overall fraud prevention outcomes Qualifications Required Undergraduate degree or equivalent combination of training and experience Minimum of five years of related product management experience Experience leading complex, cross‑functional initiatives involving technology, risk, and operational partners Strong analytical, communication, and stakeholder‑management skills Demonstrated ability to operate effectively in ambiguous problem spaces Preferred Graduate degree Experience in fraud prevention, security, identity, risk, or financial services Experience building zero‑to‑one or platform‑style digital products Familiarity with applying AI‑enabled tools or data‑driven techniques in product discovery and delivery Why This Role Digital Account Locks represents a major investment in modern fraud prevention. This role offers the opportunity to shape a highly visible client capability, influence enterprise security strategy, and help define how AI‑enabled product management is practiced in a regulated, security‑critical environment. Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience. Vanguard, one of the world's largest investment management companies, serves individual investors, institutions, employer-sponsored retirement plans, and financial professionals. We have a diverse and talented crew with a culture that promotes teamwork, along with an unwavering focus on serving our clients' best interests. This website uses "cookies" to distinguish you from other users. A cookie is a small file of letters and numbers placed on your computer or device. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site and services. The cookies are stored locally on your computer or mobile device. To accept cookies you can continue browsing as normal. Or you can go to our Privacy Policy to read more information and learn how to change your preferences.

Requirements

• Undergraduate degree or equivalent combination of training and experience
• Minimum of five years of related product management experience
• Experience leading complex, cross‑functional initiatives involving technology, risk, and operational partners
• Strong analytical, communication, and stakeholder‑management skills
• Demonstrated ability to operate effectively in ambiguous problem spaces

Nice To Haves

• Graduate degree
• Experience in fraud prevention, security, identity, risk, or financial services
• Experience building zero‑to‑one or platform‑style digital products
• Familiarity with applying AI‑enabled tools or data‑driven techniques in product discovery and delivery

Responsibilities

• Lead digital product management activities for a strategic fraud prevention product, from concept through scaled delivery
• Define and own the product vision, roadmap, and success measures for Digital Account Locks
• Plan, develop, and implement new digital capabilities, including requirements definition, market analysis, and phased delivery plans
• Partner with engineering, security, fraud, risk, and digital channel teams to deliver secure, compliant solutions at pace
• Drive discovery and ongoing optimization using qualitative and quantitative techniques, including client research, behavioral data, and experimentation
• Apply AI‑assisted analysis and tooling to accelerate insight generation, prioritization, and decision‑making in a security‑sensitive domain
• Coach product teams on modern product management practices and ensure clear stakeholder communication and change management
• Identify, manage, and resolve production and implementation issues; lead escalations as needed to enable rapid delivery
• Contribute to business planning, prioritization, and special initiatives supporting digital security and fraud prevention objectives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level