Product Manager-Dental

External•Little Rock, AR

2d•$81,000 - $100,000•Remote

About The Position

When it comes to making a meaningful difference in the lives of our customers and employees, USAble Life is always ready. We are a diverse group of individuals working together to go the extra mile. Through our DEI initiatives, employees feel empowered to bring their talents and voice to our culture. Our passion for delivering the best products is matched only by our passion for our people. We are committed to making a meaningful difference in the lives of others which extends beyond our office walls. USAble Life has a long tradition of supporting our communities, and we’re proud of the fact that our employees share that commitment. We have been recognized as a “Best Places to Work” in Arkansas, Florida, and Hawaii. You’ll be rewarded with opportunities for personal and professional development and opportunities for advancement. This, coupled with our engaging culture and a comprehensive benefits package, ensures we are committed to our employees. Check out how we make a meaningful difference in the lives of others! https://player.vimeo.com/video/518665804 Product Manager-Dental Overview This position is responsible for the ensuring Dental products remain competitive in the marketplace by working with Sales and other internal/external areas to identify issues and competitive gaps, then develop the product solutions needed to maintain product competitiveness. Serves as subject matter expert and point of contact for dental product and contract information.

Requirements

Direct, handsâon experience working with Affordable Care Act (ACA)
Knowledge of Current Dental Terminology (CDT)
Knowledge of product life cycle management
Self-starter with the ability to work independently under little or no supervision and within time constraints
Ability to manage multiple complex tasks and coordinate competing priorities appropriately
Advanced knowledge of dental products is a plus
Experience in coordinating the development, implementation and management of website content
Experience in development and execution of branded collateral including content creation and management
Advanced knowledge of product development processes including marketing, sales, training, and distribution models
A global approach to problem-solving and decision making
Excellent interpersonal, communication and presentation skills including the ability to address a wide range of audiences
Bachelor's Degree or commensurate experience
3-5 years Dental or Health Insurance experience or 2 or more years supervisory and/or team lead experience
Or, equivalent military experience

Nice To Haves

3+ years Product Management or Product Development experience; Dental Insurance or relative experience in a Dental office
Experience in project management and implementation

Responsibilities

Serves as subject matter expert and point of contact for dental product and contract information for specific partners
Research current market trends and competitor data to identify gaps in the dental offering and maintain dental portfolio
Reviews Federal guidelines to determine if product meets regulatory requirements
Recommends future products based on market research, customer requests and sales strategies
Coordinate’s introduction of dental products to market with sales, marketing and operations
Assists in the development of communication plan with each impacted department
Creates and provide Sales training as needed
Works with print vendors to create collateral materials for open enrollment or marketing campaigns
Works with software application vendors to design and maintain dental rating engine and contract management systems
Ensure dental products meet business needs and support corporate strategy
Maintains Dental product competitiveness by identifying issues, barriers and concerns and recommending appropriate course of action
Facilitates resolution of issues
Ensures solutions meet business need and overall business direction
Serves as subject matter expert and point of contact for dental product and contract information
Participates in cross functional workgroup to discuss ongoing product enhancements and current projects which may impact dental products
Analyze and coordinates the development of new dental products, retirement of outdated products and benefit enhancements based on market trends
Reviews dental plans and benefit summaries for accuracy during the proposal process
Reviews policy language and coordinates updates to fulfillment/renewal materials with the Blue Partner
Works with the Actuary to determine if annual rate changes are needed
Revises product proposals, benefits summaries and other legal documents as needs change, receiving approvals from Legal/Compliance and other appropriate authorities prior to implementation
Works with Marketing to create dental materials
Provides product specific information for internal and external customers via manuals, forms and partner specific communication.
Develop channels such as Dental Sales Administration bulletins, Blogs, Communication bulletins, Website Content for Partners and managed websites and Customer Service bulletins
Supports and involved in enterprise projects
Review and maintain Blue Plan partner dental website and ensure compliance with CMS guidelines
Provides product specific information for internal and external customers via manuals, forms and partner specific communication channels such as Dental Sales Administration bulletins and Customer Service bulletins
Supports and involved in enterprise projects
Improves processes, develops procedures and program improvements to meet customer needs and department goals
Facilitates projects when necessary to ensure project outcomes.
Ensures output supports corporate direction and strategy.
Maintains product information on key systems: Collateral Catalog, Sale support tools, rating system and dental websites
Responsible for coordination and publication of the Provider Directory by working closely with Provider Relations
Maintains professional and technical knowledge by attending workshops, seminars or online classes
Performs other related duties and responsibilities as assigned

Benefits

A culture that values employees and celebrates, empowers, and inspires a diverse workforce
Outstanding and affordable benefits package
PTO provided at date of hire
11 paid holidays
401(k) with up to 6% match; fully vested from day 1
Remote opportunities with company-provided equipment
Team-oriented, collaborative group of peers
Career advancement opportunities
Tuition Reimbursement
Employee Assistance Program
Inclusion Council and Employee Resource Groups
Recharge Days and Volunteer Time Off