Product Manager, Dashboard

Stripe

315d

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. The Stripe Dashboard helps millions of people around the world run their business — from managing integrations and analyzing fraud to resolving customer issues. The next chapter is about transforming the Dashboard into a 'power tool' for payment professionals. The Dashboard team is responsible for the scaffolding of the Dashboard (e.g. navigation, search, settings), governing frameworks (e.g. information architecture), and core experiences that set the standard (e.g. managing your customers, customizing your home page). We’re hiring a product manager to shape the Dashboard strategy, amplify its impact across the company, and accelerate Stripe’s mission to increase the GDP of the internet.

Requirements

• 10+ years of experience in product management, design, or engineering with at least 3+ years in senior capacity making company-level product decisions
• Strong understanding of user interface (UI) and user experience (UX) principles and best practices
• Technical familiarity with personalization systems, data modeling, and machine learning
• Strong written and verbal communication across business, design, and engineering audiences
• Demonstrated experience leading company-wide initiatives influencing technical roadmaps

Nice To Haves

• Believe that fast software is the best software
• Built complex personalization systems in the past
• Developed governance frameworks that balance usage and discovery
• Strong (informed) point of view on how third-party apps fit into first-party experiences
• Enjoy using social media to interact directly with customers for feedback

Responsibilities

• Make the Dashboard easier to use and more powerful
• Own the strategy and roadmap that makes the Dashboard uniquely good for any business model
• Collaborate with engineering and design across time zones (PST, EST, CET) to ship high impact functionality that delights users, product teams, and third-party developers
• Define and track success metrics for quality and performance
• Partner with senior leadership to understand and uphold our ambitions for quality at scale

What This Job Offers

• Career Level: Senior