Product Manager - CR Essentials

CentralReach

2d • $130,000 - $150,000 • Hybrid

About The Position

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction.
CR Essentials is the leading all-in-one AI-powered autism and IDD care platform specifically designed for small and startup therapy providers. We’re seeking a Product Manager to help grow and evolve this product as we expand our revenue cycle, practice management and clinical capabilities.
This role is designed for a Product Manager who is comfortable operating at the intersection of strategy and hands-on execution. You will leverage your experience in revenue cycle and/or clinical products to contribute to the CR Essentials product direction while owning end-to-end delivery of complex initiatives across the platform. Success in this role requires navigating ambiguity, deeply understanding real-world clinic workflows, and building solutions that work across disciplines without compromising CentralReach’s ABA strengths.

Requirements

• Bachelor’s degree or equivalent work experience
• 5+ years of experience in product management, preferably in healthcare or workflow-intensive B2B software
• Strong understanding of practice management and care delivery workflows, including scheduling, authorizations, clinical care, billing, and reporting
• Experience supporting or designing for therapists or healthcare professionals
• Proven ability to operate effectively in ambiguous problem spaces and influence outcomes through strong product judgment and execution

Nice To Haves

• Preferred candidates will have direct experience in the ABA domain

Responsibilities

• Partner with Product Leadership to help define and evolve the CR Essentials product strategy
• Own execution for key areas of the CR Essentials roadmap, from discovery through delivery
• Help balance the complex needs of care practices while delivering a lightweight, user-friendly experience for our users
• Translate complex clinical, operational, and billing workflows into clear, scalable product solutions
• Collaborate closely with Engineering, Design, Clinical, Billing, Customer Success, and Support teams
• Define and track success metrics focused on operational efficiency, accuracy, and customer impact

Benefits

• competitive compensation
• comprehensive health benefits
• generous PTO
• 401(k) matching
• paid parental leave
• hybrid work schedules
• career development support
• wellness programs
• opportunities to give back through CR Cares™, our community engagement initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Manager