Sierra AI-posted 3 months ago
Full-time
San Francisco, CA
101-250 employees
Publishing Industries

At Sierra, we're building a platform to enable every company in the world to build their own autonomous AI agents for everything from customer service to commerce. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret was most recently co-CEO of Salesforce, which had previously acquired the company he founded, Quip. Before founding Quip, Bret was the CTO of Facebook. Bret was one of Google's earliest product managers and one of the co-creators of Google Maps. Bret currently serves as Board Chair of OpenAI. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google's AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

  • Bring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand.
  • Solve for the Customer: We serve multiple stakeholders - People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform.
  • Innovate: Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
  • Collaborate: Partner closely with engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience.
  • Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams.
  • End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners.
  • Extensive experience in product, engineering or related field, with background leading products from ideation to launch.
  • Passion for deeply understanding user needs and finding the right solutions from first principles.
  • Ability to operate in high ambiguity and build new, 0-1 bets.
  • Excellent collaboration skills, working closely with engineering, design, customers, leadership, and more.
  • Strong verbal and written communication skills, with the ability to articulate complex problems, concepts and decisions to various stakeholders.
  • Embodies our values and culture.
  • Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace.
  • Experience designing for AI-driven products or conversational interfaces.
  • Experience working on enterprise and/or developer products, including SDKs, APIs, and technical tooling.
  • Experience with Typescript, React, and other programming languages.
  • Flexible (Unlimited) Paid Time Off
  • Medical, Dental, and Vision benefits for you and your family
  • Life Insurance and Disability Benefits
  • 401(k) Plan with Sierra match
  • Parental Leave
  • Fertility and Family Building Benefits through Carrot
  • Lunch, as well as delicious snacks and coffee to keep you energized
  • Discretionary Benefit Stipend giving people the ability to spend where it matters most
  • Free alphorn lessons
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