Product Manager – Console / Technology

JOHNSON HEALTH TECH TRADING INC•Village of Cottage Grove, WI

About The Position

Under the guidance of the Director of Product Development, the Console / Technology Product Manager is someone who supports the product roadmap and strategy in accordance with company goals and market needs. This role blends traditional product management responsibilities with a focus on hardware-software integration for equipment with LCD, LED and touchscreen displays. In addition, this role will include developing new components, internally and through third party vendors, and connected strength technologies. This is a non-supervisory position.

Requirements

4-year degree in Marketing, Business Administration, Computer Science, Electrical Engineering or Software Development required or an equivalent combination of education and experience required
Education or experience with product, sales or service in the fitness industry; or product management in another consumer industry required
Experience in technology-based product management, engineering or sales required
Knowledge of UI/UX principles for digital displays or control panels required
Understands hardware and software development as well as networking concepts
Ability to work across multiple geographies and cultures
Proficiency in Microsoft 365 platform, JIRA and Confluence required

Nice To Haves

Experience with Sporting Goods / Mass Retail, Specialty Retail or Health Clubs preferred
Proven experience in conveying complex solutions in a manner that is unintimidating to internal and external audience
Avid user of fitness products or consumer fitness tracking products preferred
International experience, particularly with Asian manufacturing, preferred
Knowledge and experience with Figma, Miro and other project management platforms preferred
Local, domestic and international travel will be required

Responsibilities

Define the roadmap for console technologies including touchscreens, embedded software and connectivity features
Develop necessary documentation to drive projects through new product development, KT/KC development or research phases
Work closely with digital product management and user interface teams on the development and strategy of console-based user interfaces and embedded systems
Collaborate with software and hardware engineers to ensure console features meet performance, usability, and innovation goals.
Train staff on new product assembly, installation, configuration and troubleshooting for all technology products and accessories
Assist in developing documentation for sales and customer facing applications to help reduce intimidation of tech products in market and software
Meet with internal sales teams and customers to identify product opportunities
Create detailed specifications, price points and gather details necessary for the project budget as required for global development teams.
Communicate with factory and third-party vendors about final product specifications and design
Collaborate with engineering team to resolve costing and BOM issues
Align product requirements with quality standards and ensuring customer satisfaction through defect-free launches
Act as the communication bridge between sales and manufacturing
Write and manage Owners Manuals and training materials
Assist with customer quality concerns related to design and features
Serve as the liaison to third party vendors/partners for joint development or distribution opportunities
Conduct or participate in meaningful consumer focus groups as needed
Gather and prioritize customer feedback to shape product features
Prepare and distribute detailed competitive reviews
Assist to identify future opportunities two to three years in advance
Through collaboration with cross-functional teams, identify opportunities for key product or technology enhancements
Support global marketing, product development and sales teams as subject matter expert when questions arise
Develop product story for marketing department including features / benefits
Train sales team and dealers on why our products are the best in class
Other projects as assigned