Product Manager, Clinical
About The Position
Clinical Product Managers ensure products satisfy market/customer demands while aligning with corporate vision and strategy. Product Managers are ultimately responsible for their product, building products from existing ideas, and helping to develop new ideas based on industry research, experience, and formal interaction with customers and prospects. They are passionate about the intersection of technology, user experience, and MEDITECH’s future growth within the general clinical sphere. An understanding of Laboratory and Imagining workflows is preferred. As a member of our Sales & Marketing team, your job would involve: Identifying areas of improvement for our current clinical applications by developing a strategy to enhance MEDITECH's solution as we move core clinical workflows into the Web environment leveraging industry and competitor analysis Leading Product Stream Meetings Attending general clinical and end-user stakeholder meetings (e.g., patient safety, core measures, usability) Collaborating with Oncology, Nursing/Surgery, Physician, Genomics, Lab, Imaging, and Outpatient EHR, Care Compass, Ambulatory product managers Serving as a liaison between Physician, Nursing, and Ambulatory to help improve areas of integration, workflow efficiency, and patient safety across the continuum of care Serving as liaison to Population Health, Patient Engagement, and BCA groups as needed, especially regarding clinical data capture and utilization Creating a strategy that would include all clinical roles and workflows into a cohesive solution and as an integral member of the care team Acting as industry expert for organization in key areas to help lead strategic direction by understanding new technologies coming down the line as well as competitive differentiators and infusing them into future solution direction Developing new strategies for core clinical informatics and documentation Participating and consulting on creating marketing materials to promote new solutions Collaborating with Clinical Implementation and Client Service staff across EHR platforms to identify areas for product improvements, innovation, and quantify severity of gaps identified Participating in strategic clinical advisory meetings with our customers Participating in Nursing Forum, Nursing Advisory Committee meetings, Physician meetings, and other key clinical groups Collaborating with development teams to create detailed product designs and product roadmaps Participating in Sprint Planning, Sprint Review, and Backlog Grooming meetings Identifying and mitigating risks related to user acceptance Effectively managing projects that may vary in nature and scope Ability to provide input into Standard Content creation (e.g., templates, assessments, order sets).
Requirements
- Bachelor's or associate degree preferred and/or applicable training, education, or customer service experience, and/or related military experience. Advanced degrees a plus
- High level of initiative and the ability to work independently
- Comfortable working with external and internal C-level executives
- Passion for product optimization
- Clinical background preferred, such as a Medical Technologist (MT/CLS), Radiologic Technologist, or relevant clinical certification
- Minimum 5 years experience in a hands-on clinical setting or in product management/implementation of clinical EHR systems
- EHR Software experience in a clinical setting preferred. Does not need to be MEDITECH experience
- Strong presentation skills (Demonstration required for interview)
- Exceptional project management and organizational skills
- Strong research skills
- Exceptional interpersonal, communication, negotiation, problem solving, and networking skills
- Experience working in a team-oriented collaborative environment
- Exceptional written and verbal communication skills
- Work efficiently under pressure.
Responsibilities
- Identifying areas of improvement for our current clinical applications by developing a strategy to enhance MEDITECH's solution as we move core clinical workflows into the Web environment leveraging industry and competitor analysis
- Leading Product Stream Meetings
- Attending general clinical and end-user stakeholder meetings (e.g., patient safety, core measures, usability)
- Collaborating with Oncology, Nursing/Surgery, Physician, Genomics, Lab, Imaging, and Outpatient EHR, Care Compass, Ambulatory product managers
- Serving as a liaison between Physician, Nursing, and Ambulatory to help improve areas of integration, workflow efficiency, and patient safety across the continuum of care
- Serving as liaison to Population Health, Patient Engagement, and BCA groups as needed, especially regarding clinical data capture and utilization
- Creating a strategy that would include all clinical roles and workflows into a cohesive solution and as an integral member of the care team
- Acting as industry expert for organization in key areas to help lead strategic direction by understanding new technologies coming down the line as well as competitive differentiators and infusing them into future solution direction
- Developing new strategies for core clinical informatics and documentation
- Participating and consulting on creating marketing materials to promote new solutions
- Collaborating with Clinical Implementation and Client Service staff across EHR platforms to identify areas for product improvements, innovation, and quantify severity of gaps identified
- Participating in strategic clinical advisory meetings with our customers
- Participating in Nursing Forum, Nursing Advisory Committee meetings, Physician meetings, and other key clinical groups
- Collaborating with development teams to create detailed product designs and product roadmaps
- Participating in Sprint Planning, Sprint Review, and Backlog Grooming meetings
- Identifying and mitigating risks related to user acceptance
- Effectively managing projects that may vary in nature and scope
- Ability to provide input into Standard Content creation (e.g., templates, assessments, order sets).
Benefits
- MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
