Product Manager, Clinical Decision Support

UnitedHealth Group • Minnetonka, MN

259d • $89,800 - $176,700 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Welcome to the Optum Clinical Decision Support (CDS) team! We offer a suite of clinical tools designed to assist care teams in making informed decisions and boosting productivity. Our CDS solutions enhance clinical quality, accelerate the implementation of new guidelines, and reduce development costs. By leveraging trusted clinical knowledge and ensuring interoperability, Optum CDS improves patient outcomes and drives efficiency across the organization. Optum offers a unique opportunity to enhance clinical decision-making and improve patient outcomes. You'll contribute to developing clinical tools that assist care teams and drive efficiency across the organization. Our team provides a standardized, cost-effective approach to building and deploying clinical decision support products, ensuring scalability and seamless integration into digital workflows. This role places you at the forefront of healthcare innovation, making a tangible difference in patient care. Overall, this role offers a dynamic and collaborative environment where your contributions will significantly impact the organization and the healthcare industry. As a product manager within Optum CDS, you will oversee the entire product lifecycle, from ideation to distribution. Specifically, within Platform Services, this role involves ensuring the product aligns with market demands and customer needs, while working with various stakeholders to develop product vision and strategy. You will be responsible for developing and maintaining the platform that supports the clinical decision support tools, ensuring it is scalable, reliable, and integrates seamlessly with other systems. This involves working closely with engineering, marketing, and clinical teams to define requirements, prioritize features, and manage the development process.

Requirements

• 3+ years of product management experience
• 3+ years of experience in healthcare and/or working with or developing SaaS based solutions
• 3+ years of experience in developing and communicating project plans and/or roadmaps to achieve the Product Strategy
• 2+ years of experience working with multiple teams/stakeholders to gather and document detailed business and technical requirements
• 2+ years of experience drafting customer communications and creating customer presentations
• Familiar with software development lifecycle and modern software development practices
• Proven to be effectively establish and build partnerships with external vendors and customers
• Proven ability to balance competing priorities and create clear goals and direction for development teams
• Proven ability to influence internal customers and business leaders
• Ability to travel up to 10%

Nice To Haves

• Azure Public Cloud experience
• Background as a software developer or architect
• Understanding of FHIR, SMART, CDS Hooks, CQL, and other healthcare industry standards
• Outstanding personal skills: communication (both verbal and non-verbal), coaching, and team building

Responsibilities

• Maintain a detailed understanding of both the healthcare industry and software development industry and be comfortable working at the intersection of both
• Actively participate in relevant healthcare standards bodies
• Work alongside product management and architecture to define product roadmaps and shape customer experiences
• Integrate into the development team and participate in agile ceremonies including daily standup, sprint planning, and feature/story refinement
• Own the backlog and maintain a list of user stories for the team to work on in priority order
• Use industry research to identify emerging trends and market opportunities
• Develop products with a mindset for a platform approach
• Understand the needs of software development teams and develop a platform to address them
• Design, develop, and manage activities for a specific product or group of products, from product definition and planning through production, release, and end-of-life
• Responsible for management of the full product lifecycle with a technical focus, including the strategy, design, development, management, and end-of-life of new, existing, or acquired products
• Leverage market insights and emerging technology developments and trends to understand market/customer needs, as well as identify new opportunities or adjust current product offerings
• Accountable for delivering product performance in alignment with expectations, and updates changes to a product portfolio to improve competitive position and produce optimal product performance to meet customer and market needs
• Accountable to and/or owns the P&L, and is responsible for cross-functional stakeholder management, including design, engineering, scrum teams, business leaders, etc, functioning as a technical expert with a fluency in development concepts and modern development practices
• Manage day-to-day product requirements in Rally, Miro and other related tools
• Lead/facilitate daily scrum, retrospective, backlog refinement meetings
• Manage resource allocations per project and team velocity
• Participate in PI Planning Sessions

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree