Product Manager, Business AI

Meta • San Francisco, CA

35d

About The Position

Join us in revolutionizing interactions for over 200+ million businesses using Meta's platform through Business AI Agents. These agents operate across Meta platforms like WhatsApp, Messenger, Facebook/Instagram ads, and on third-party platforms such as business websites. Messaging is a starting point for millions of businesses, as there are over a billion active threads every day between people and businesses across our messaging platforms. We are looking for a Product Manager to work on our Facebook Messenger product area, bringing Business AI to millions of businesses. This is an opportunity to make AI simple, accessible, and valuable for businesses using Messenger. In this high-impact position, you'll make a real difference by streamlining how businesses discover, understand, and achieve results with our Business AI solutions.

Requirements

• 8 + years product management or related industry experience with domain-specific experience leading AI messaging products
• Bachelor's degree (or relevant degree equivalent): STEM subject ideal but not essential (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences)
• Can navigate ambiguity of 0 to 1 and manage the time-critical demands of a high-priority workstream
• Experience using AI to build software products and building AI and agents in production
• Customer-centric product and design intuition
• Can navigate through the full product life-cycle, integrating customer feedback into product requirements, driving prioritization, and pre/post-launch execution
• Critical thinking/analytical leadership experience

Nice To Haves

• Experience with Business-to-Business (B2B) customer-focused development a plus
• Experience with Generative AI, Natural Language Processing (NLP), search, or machine learning
• Experience building for Business-to-Business (B2B) enterprise customers

Responsibilities

• Improve adoption and retention of Business AI experiences on Facebook Messenger
• Understand Meta’s strategic positioning and deliver products that are aligned with our mission and drive value for the 200M businesses that rely on Meta each day
• Incorporate data, research, and market analysis to inform product strategies and roadmaps
• Drive product development with teams of Industry-leading engineers and designers, while maintaining team health
• Work closely with cross-functional teams to drive product strategy, define product requirements, coordinate resources from other groups (design, legal, GTM etc.), and guide the team through key milestones
• Integrate usability studies, research, and market analysis into product requirements to improve engineer productivity and enhance user satisfaction
• Define and analyze metrics that inform the success of products. Identify and track key performance metrics

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level