Product Manager Airtable Platform

JetBlue Airways Corporation•New York, NY

1d•Hybrid

About The Position

The Product Manager, Airtable Platform reports to the Manager, Technology Finance & Portfolio Management and is responsible for driving the strategy, development, and ongoing optimization of JetBlue’s Airtable-based portfolio and workflow management solutions. This role sits at the intersection of business process design, low-code platform development, and product strategy supporting a scalable, secure, and user-focused product that enables visibility, planning, and decision-making across Technology and business teams. The Product Manager will operate with a high level of hands-on technical engagement, actively participating in the design, configuration, and evolution of Airtable solutions while maintaining full accountability for product vision, roadmap, and outcomes. This individual will partner closely with Technology Finance, Portfolio Management, Data, and Business Partners to design scalable, user-centered solutions that drive visibility, efficiency, and decision-making across the company. This role combines core product management responsibilities with hands-on technical platform ownership, requiring the Product Manager to actively design Airtable interfaces, workflows, automations, and integrations while guiding the product’s governance and strategic direction. The Product Manager will operate with deep technical fluency, maintaining close involvement in Airtable configuration, solution design, and platform evolution to ensure scalable, high-quality outcomes. The ideal candidate is comfortable working on highly visible initiatives, is motivated by improving processes through thoughtful platform design, excels at detail-oriented work, brings strong product management fundamentals, deep Airtable expertise, and a customer first mindset aligned with JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun.

Requirements

High School Diploma or General Education Development (GED) Diploma
Two (2) years of professional experience in technology product management
Ability to tailor communication style to different audiences, and to exercise good judgment in frequency and nature of communications to different parties (senior management, stakeholders, team members, etc.)
Ability to work in a high-pressure environment.
Ability to rapidly resolve issues and recognize when escalation is necessary.
Excellent problem solving and structured thinking skills.
Available for occasional overnight travel (10%)
In possession of valid travel documents with the ability to travel in and out of the United States
Able to work flexible hours and be available for an emergency response on short notice
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Bachelor’s degree in related field or equivalent experience
Three (3) years of professional experience in technology product management
One (1) year of experience in technology project management discipline
Experience managing cross-functional, medium-large-scale projects with internal teams and external business partners
Knowledge of budget creation and management
Knowledge of the airline industry
Knowledge of airline technology products
Experience with relational databases or similar data constructs

Responsibilities

Own the product governance, vision, roadmap, and backlog for JetBlue’s Airtable platform, ensuring alignment with business priorities, user needs and consistent product adoption and usage across the enterprise
Collaborate with Technology Finance, Portfolio Management, IT, Data, and business teams to prioritize and deliver high-impact platform enhancements
Translate complex business processes into scalable Airtable solutions, including base architecture, relational data models, workflows, and automations
Maintain hands-on involvement in Airtable configuration, including formulas, computed fields, automations, interfaces, and views
Design and deliver intuitive, user-friendly interfaces and dashboards using Airtable Interface Designer to support a wide range of stakeholders
Lead and support integration between Airtable and enterprise systems (e.g., Jira, HyperDB, Snowflake, Outlook, MS Project) using APIs and scripting
Collaborate with key stakeholders to gather requirements, define success metrics, and ensure delivered solutions drive measurable value
Prioritize features and enhancements using impact-driven frameworks, balancing near-term delivery with long-term platform scalability
Ensure data integrity, governance, and performance across Airtable bases and connected systems
Communicate product strategy, roadmap, and progress effectively to technical and non-technical audiences
Champion Airtable best practices and provide guidance to analysts and stakeholders on effective platform usage
Demonstrate a strong customer service mindset and uphold JetBlue’s values in all interactions