Product Manager, AI Agents

Assort Health•San Francisco, CA

About The Position

Our mission is to make exceptional healthcare accessible anytime, anywhere, for everyone. At Assort Health, we believe healthcare should feel effortless and connected — quick answers, clear communication, and seamless access to care. That’s why we’re building a new foundation for how patients and providers connect, driven by AI, built to embrace the complexities of healthcare, and tailored to each provider’s unique needs. Assort is the most comprehensive patient experience platform powered by specialty-specific agentic AI. Assort’s omnichannel AI agents seamlessly integrate with EHR/PMS and complicated provider preferences to eliminate lengthy hold times and inefficiencies that stand in the way of patients getting the care they need. Since launching in 2023, Assort has managed over 65M+ patient interactions, slashing average hold times from 11 minutes to 1 minute. Our platform now handles calls for thousands of providers with 98%+ resolution rates and 99% scheduling accuracy. Patient satisfaction averages 4.4/5, and we’ve achieved 11× revenue growth since Q4 2024. We’re scaling rapidly and expanding adoption across the entire healthcare industry. About Us At Assort Health, we build AI-powered systems that help healthcare organizations deliver faster, clearer, and more human patient experiences. Our AI agents operate directly within real clinical workflows, reducing operational burden and improving access to care at scale. We focus on solving high-impact problems in healthcare operations—designing production-grade AI that clinicians and patients rely on every day. You’ll work closely with engineering, design, sales, and operations to lead new AI products from concept to launch, shaping how intelligent agents reason, act, and collaborate in complex healthcare environments. You will scope out new products and surface area end to end, leading the charge on new product workstreams 0→1. You’ll work directly with the CEO on a small yet quickly growing product team. Your work will directly improve healthcare access and the lives of both patients and providers.

Requirements

3+ years developing and shipping technical products
Previous experience as a Product Manager or equivalent role
Ability to craft compelling narratives for customers, including executives
Strong communication skills with both technical and non-technical audiences
Familiarity with modern AI technologies and how they apply to real-world problems
Bachelor’s degree in a technical field (or equivalent practical experience)

Nice To Haves

Experience building or deploying AI agents or LLM-powered systems
Ability to write or read code: especially Python and Typescript
Ability to prototype and build demos and prototypes using AI coding tools
MBA or comparable business experience
Background in customer-facing or consulting-style roles influencing product decisions

Responsibilities

Lead Development of High-Performance AI Agents
Work Directly With Customers
Influence the Product Roadmap

Benefits

Competitive Compensation – Including salary and employee stock options so you share in our success.
Lifelong Learning – Annual budget for professional development, plus training opportunities to help you grow.
Office Setup Stipend – We’ll outfit your in-office workspace so comfy as it's productive.
Top-Tier Health Coverage – Medical, dental, and vision insurance, because your health comes first.
Unlimited PTO – We trust you to take the time you need to recharge and come back ready to crush it.
Meals & Snacks – Lunch, dinner, and snack breaks that fuel great ideas.
Fitness Stipend – Your wellness matters. We reimburse monthly membership costs to support your health.
Commuter Benefits – We cover eligible transportation costs to make your trip to work easier.
401(k) – Let us help you plan for the future. We’ve got you covered.

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