Product Manager, Agent SDK

Sierra • San Francisco, CA

9d • Onsite

About The Position

Bring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand. Your work will make this a reality.
Solve for the Customer: We serve multiple stakeholders – People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges.
Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies.
Collaborate: Partner closely engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience.
Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams.
End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners.

Requirements

• Strong Product Foundations: Extensive experience in product management, with a track record of leading products from ideation through launch and iteration.
• Technical Depth: Comfort working deeply with engineering on technical systems and tradeoffs. Experience building or shipping developer-facing or highly technical products (e.g. APIs, SDKs, products serving developers), and the ability to engage credibly in architectural and implementation discussions.
• User-Driven Curiosity: Passion for deeply understanding user needs and identifying the right solutions from first principles. Ability to operate in high ambiguity and drive new 0→1 product bets.
• Cross-Functional Collaboration: Product is a team sport. Proven ability to partner closely with engineering, design, customers, and leadership to turn complex ideas into shipped products.
• Clear, Precise Communication: Excellent written and verbal communication skills, with the ability to explain complex technical and product concepts to a wide range of stakeholders.
• Values Alignment: Embodies our values and contributes positively to our culture.
• Adaptability and Resilience: Thrives in a fast-paced startup environment, adapts quickly to changing priorities, and navigates ambiguity with confidence.

Nice To Haves

• Experience building AI-driven products, especially conversational or agentic systems.
• Hands-on experience writing production code (e.g. TypeScript, React, or similar), or prior experience as a software engineer.

Responsibilities

• Bring Enterprise-grade AI Agents to the World
• Solve for the Customer
• Innovate
• Collaborate
• Advise
• End-to-End Ownership

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee to keep you energized
• Discretionary Benefit Stipend giving people the ability to spend where it matters most
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed