Product Management Specialist

Philly's Best Steak•Upper Darby, PA

just now•Onsite

About The Position

Philly’s Best Steak Company is a leading Philadelphia-area meat processing facility and protein manufacturer specializing in the production of high-quality Philly-style steak products. The Product Management Specialist is responsible for driving the execution and readiness of product commercialization and commercial initiatives across the organization. This role ensures that product, customer, and sales opportunities are translated into aligned, executable, and scalable delivery across Sales, Operations, QA, Customer Service, and Marketing. Acting as the connective layer across functions, it establishes the structure, coordination, and follow-through required to bring products to market effectively, support customer growth, and reinforce consistent commercial execution. This includes ownership of the coordination and follow-through of marketing-driven commercial activity, ensuring that leads, campaigns, and field initiatives are translated into actionable sales engagement and tracked through completion. In addition, this role maintains ownership of core sales support and coordination responsibilities, ensuring continuity in day-to-day execution, customer responsiveness, and internal communication flow. This role also supports the development and reinforcement of repeatable commercial processes and operating rhythms, ensuring execution is not only completed, but sustained consistently as the business scales. In turn, this role provides the operational infrastructure that enables Sales Leadership—including direct support to the Director of Sales—to remain focused on commercial system ownership, strategic account development, and long-range priorities, while ensuring execution is disciplined, complete, and sustainable. This role does not own commercial strategy, but ensures strategy is executed consistently, accurately, and at scale. As such, it requires a high level of ownership and accountability, with responsibilities managed end-to-end, including follow-through, verification of completion, and proactive communication of status without reliance on management intervention.

Requirements

Bachelor’s degree in Business, Marketing, Supply Chain, or related field preferred (or equivalent experience).
3-5 years of experience in product or category management, sales support, sales operations, or related commercial roles, with ability to work independently and drive execution.
Strong organizational and coordination skills, with the ability to manage multiple priorities and drive follow-through across cross-functional teams.
Excellent written and verbal communication skills, with the ability to effectively support internal teams and external partners.
High attention to detail with a focus on accuracy, consistency, and data integrity across materials, pricing, and internal systems.
Proficiency in Microsoft Excel (including pivot tables and lookups) and ability to work within CRM and ERP systems.
Ability to manage and maintain structured data, documentation, and sales materials.
Strong problem-solving skills with the ability to proactively identify gaps, anticipate risks, and drive resolution to support effective cross-functional execution.
Proven track record of managing tasks and projects through to completion with minimal oversight, including strong follow-through and attention to detail.
Willingness to take a hands-on approach to execution, including trade shows, product demonstrations, and field-level support.
Valid driver’s license with a clean driving record.
Ability to lift and carry materials (up to ~40 lbs) as needed for trade shows and events.
Ability to travel occasionally for trade shows, customer visits, and sales initiatives.

Nice To Haves

foodservice or protein/manufacturing experience preferred

Responsibilities

Lead the execution of product commercialization initiatives from concept through launch.
Drive cross-functional alignment across Sales, Marketing, Operations, Supply Chain, Customer Service, Finance and IT.
Partner with Operations to assess and address cost, feasibility, and production considerations, supporting practical, commercially viable, and scalable solutions.
Validate product readiness by confirming operational feasibility, customer performance, and distribution requirements pre-commercialization.
Establish execution discipline across product specifications, packaging and labeling, customer requirements, and operational throughput to support scalable delivery.
Maintain and govern product specs, customer stock lists, and documentation integrity.
Coordinate product changes, packaging transitions, and change control processes.
Ensure consistent alignment across customer expectations, product standards, and operational capabilities to support reliable execution.
Own product data accuracy and cross-functional alignment.
Coordinate evaluation and ensure readiness of new customer and product opportunities, confirming cross-functional alignment prior to onboarding.
Validate feasibility, requirements, and execution expectations with Sales, Operations, QA, and Customer Service to ensure execution readiness.
Identify and resolve gaps across specifications, fulfillment, packaging, and operational capability to ensure full execution readiness prior to launch.
Partner with Sales Leadership to help define and qualify opportunities, ensuring execution readiness ahead of new customer/item setup and commercialization.
Support the development and maintenance of structured product knowledge frameworks, playbooks, and training materials in alignment with Sales Leadership.
Translate Sales Leadership direction into consistent, repeatable onboarding and development tools for the sales team.
Build and maintain scalable enablement resources to improve consistency and reduce reliance on informal knowledge transfer.
Support field-driven training initiatives and internal sales education to ensure consistency and adoption across the sales team.
Support and coordinate new customer and item setup processes across Sales and Customer Service, providing backup coverage to ensure accurate and timely execution.
Own end-to-end execution of assigned processes and deliverables, ensuring timely, accurate completion and proactive communication without management follow-up.
Serve as the central execution hub for sales-related processes, ensuring timely follow-through, cross-functional coordination, and consistent execution.
Support forecast compilation through structured data coordination and input gathering.
Support forecasting cadence and operating rhythms through consistent data coordination, input tracking, and cross-functional alignment.
Drive timely communication, responsiveness, and resolution of sales-related requests and issues to support consistent execution.
Improve consistency, accuracy, and speed of execution through defined processes and disciplined workflows to ensure reliable sales performance.
Support CRM adoption through training, reinforcement, and process alignment.
Assist in maintaining dashboards and reinforcing CRM alignment with sales activities.
Reinforce consistent CRM usage and data integrity across the sales team to support reliable execution and visibility.
Coordinate and actively support trade show and event execution in partnership with Marketing, including logistics, materials, on-site setup, hands-on participation (including product demonstration and support), customer engagement, and post-event follow-up to ensure lead conversion and accountability.
Manage development of sales materials (sell sheets, presentations, distributor collateral) and administration of price lists, working closely with Sales Leadership and cross-functional partners to ensure alignment on materials and accurate administration of price lists, maintaining consistency, version control, and field readiness.
Support execution of marketing campaigns and lead tracking initiatives.
Partner with Marketing to translate commercial priorities into effective field execution.
Serve as a liaison between Sales and Marketing, ensuring clear communication, follow-through, and consistent execution of initiatives in the field.
Coordinate post-event and campaign follow-up, including lead tracking, internal communication, and Sales accountability to ensure timely execution and conversion.