Product Management Senior Specialist

Amadeus • Orlando, FL

1d

About The Position

As a Product Management Senior Specialist, you will play a key role in the evolution of the iHotelier Central Reservation System (CRS) — a core enterprise platform supporting hotel distribution, reservations, and connectivity across global channels. In this role, you will own a defined product scope within the CRS, acting as a product lead for your area. You will be responsible for understanding customer and market needs, shaping the long-term product direction, and defining what should be built and why, while working closely with Engineering, Product Owners, Operations, and Go-To-Market teams to ensure successful outcomes. This is a Senior Product Manager role suited for experienced product managers who thrive in complex B2B or platform environments and enjoy balancing customer value, business priorities, and technical constraints within an established product vision. Specific accountabilities: Senior Product Manager working on the iHotelier Central Reservation System (CRS), a core platform supporting hotel reservations, availability, rates, inventory and distribution. Own a defined end-to-end product scope within the CRS, spanning configuration-heavy, rules-driven, and integration-focused capabilities. Act as a product-level subject-matter expert for assigned CRS and distribution capabilities, understanding how they support hotel business processes Contribute to the definition and execution of product strategy and roadmap aligned with business objectives and long-term vision Lead customer and market research to identify opportunities, validate needs, and inform product direction Translate customer, operational, and commercial needs into clear problem statements, business outcomes, and high-level requirements, partnering with Product Owners to break these down into detailed user stories and delivery plans Partner closely with Engineering to shape solutions, assess feasibility, and ensure scalable, high-quality delivery, while Product Owners drive day-to-day execution Engage with internal stakeholders and customers to assess impact and prioritize work based on value and operational considerations Monitor market and competitive trends within hospitality distribution and reservation systems to inform product decisions Support product launches and adoption in collaboration with Operations, Customer Service, and Go-To-Market teams Ensure delivered solutions meet user needs, quality expectations, and product readiness standards

Requirements

• 5+ years of Product Management experience (Senior PM level)
• Proven experience owning product scope, prioritization, and roadmap delivery
• Experience working on complex enterprise or B2B software platforms
• Strong product fundamentals, including problem framing, value definition, and outcome-based prioritization
• Ability to understand and articulate how technology supports business workflows and operational processes
• Comfortable working with global, distributed teams
• Clear and confident communicator, able to collaborate with and influence senior stakeholders

Nice To Haves

• Experience in hospitality, travel, or adjacent industries
• Exposure to CRS, channel management, distribution systems, integrations, or analytics
• Familiarity with hotel business concepts such as reservations, distribution, rate management, or inventory
• Experience working on platform, ecosystem, or configuration-heavy products
• Working knowledge of Agile or SAFe environments (no certification required)
• Candidates without direct hospitality experience are encouraged to apply if they demonstrate strong product fundamentals and experience navigating complex platforms.

Responsibilities

• Senior Product Manager working on the iHotelier Central Reservation System (CRS), a core platform supporting hotel reservations, availability, rates, inventory and distribution.
• Own a defined end-to-end product scope within the CRS, spanning configuration-heavy, rules-driven, and integration-focused capabilities.
• Act as a product-level subject-matter expert for assigned CRS and distribution capabilities, understanding how they support hotel business processes
• Contribute to the definition and execution of product strategy and roadmap aligned with business objectives and long-term vision
• Lead customer and market research to identify opportunities, validate needs, and inform product direction
• Translate customer, operational, and commercial needs into clear problem statements, business outcomes, and high-level requirements, partnering with Product Owners to break these down into detailed user stories and delivery plans
• Partner closely with Engineering to shape solutions, assess feasibility, and ensure scalable, high-quality delivery, while Product Owners drive day-to-day execution
• Engage with internal stakeholders and customers to assess impact and prioritize work based on value and operational considerations
• Monitor market and competitive trends within hospitality distribution and reservation systems to inform product decisions
• Support product launches and adoption in collaboration with Operations, Customer Service, and Go-To-Market teams
• Ensure delivered solutions meet user needs, quality expectations, and product readiness standards

Benefits

• A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
• A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
• Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
• A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.
• A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.
• A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
• A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees