Product Management Senior Advisor - Accredo - Hybrid

The Cigna GroupBloomfield, IN
2dHybrid

About The Position

The Senior Advisor opening is on our Accredo Specialty Pharmacy Product Management team and will focus on Primary therapies, which include Neuroscience, Asthma & Allergy, Inflammatory Conditions, Multiple Sclerosis, HIV, Transplant, Hepatology, Cardiology, Endocrine, Cystic Fibrosis, and others that treat select conditions. This role serves as a business owner for assigned therapies, supporting the Director with key initiatives in Primary Therapies and across the Product Management team. The Senior Advisor will collaborate with cross-functional partners across the organization to deliver new tools, solutions, and programs to maximize performance. The Senior Advisor provides leadership to execute strategies with internal teams and external customers. The Senior Advisor will work in close coordination with other Product Management partners, Clinical, Physician Engagement, Pharma Account Management, Operations, Marketing, IT, and Finance to identify, prioritize, and execute projects that drive value to the business and meet the needs of all stakeholders. The Senior Advisor will also provide account management support for the pharmaceutical manufacturers of their assigned therapies.

Requirements

  • Bachelor’s degree in related field or equivalent work experience; Master’s degree/MBA preferred
  • 7+ years of relevant work experience (product management, marketing, product development, sales or significant cross-functional project based experience)
  • Strong analytical skills with ability to determine data needed to answer business case questions, gain key insights from that data and effectively communicate the insights to leadership and cross functional partners
  • Excellent communication skills, including presentations and documentation; including presentations to executive level leadership
  • Advanced problem solving skills with ability to work cross-functionally to resolve issues and generate results among potentially conflicting constituencies
  • Ability to work both independently with moderate guidance and ability to work seamlessly within a larger team
  • Demonstrated ability to prioritize and manage work load and meet project deadlines
  • Ability to work towards specific deliverables within an environment of tight deadlines and significant pressure
  • Ability to look at a strategic picture as well as manage issue resolution for specific clients/accounts
  • Knowledge of Specialty Pharmacy, PBM or healthcare industry preferred
  • Excellent customer service skills required
  • At least 25% travel required
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Business owner for select primary therapy products and leader of cross-functional work groups
  • Responsible for product development/service offering for assigned therapies
  • Develops business cases for new programs, sets product specifications & requirements, collaborates with IT & Operations to estimate funding requirements, works through appropriate channels to request and receive IT & Operations funding and coordinates with IT and other departments for product build
  • Performs data analysis to monitor and drive the business
  • Evaluates the service model and optimizes patient experience
  • Monitors financial performance (P&L, gross margin, EBIT, market share and growth forecasts)
  • Manages programs for which Accredo is contracted with pharmaceutical manufacturers
  • Participates in pharmaceutical manufacturer quarterly business reviews for particular accounts
  • Strategic planning and monitoring of competitive landscape and industry trends
  • Manages metrics for products as well as programs
  • Subject matter expert for operational processes at TRC for pharmaceutical manufacturer(s) as well as internal stakeholders
  • Leads and participates in cross-functional team to deliver projects and initiatives
  • Drives value proposition and coordinates with Marketing on product line value proposition, materials, & conferences, etc.
  • Develops marketing campaigns and tools for key stakeholders
  • Develops, maintains and manages to a budget
  • Manages work plans for project execution and implementation for responsible accounts and programs
  • Responsible for all stakeholders as it relates to assigned primary therapy programs at the specialty pharmacy (patient, physician, pharma, payor)
  • Trains and partners with Physician Engagement team and Account Management teams on new programs and information
  • Works with Clinical team, Pharma Account Management & contracting teams to develop new programs, revenues, and build relationships with key pharmaceutical manufacturers
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