Product Management Intern - Summer 2026

CCU • Lake Forest, IL

16h • $19 - $21 • Onsite

About The Position

Consumers Credit Union (CCU) is one of the largest, fastest growing credit unions in Illinois! Every year we look for a diverse group of hardworking students to join our IGNITE Intern Program. What does IGNITE mean to us and what can you expect? I nterns G rowing, N etworking, and I nnovating through T ransformational E xperiences. We hire college students because we believe in fresh ideas. These are not paper pushing, copy making internships. We provide real work experience to our Interns. During the Program you will interact with and get exposure to multiple departments and leaders throughout the Credit Union. You'll learn firsthand why we are a certified Great Place to Work and experience our awesome team atmosphere by working with other Interns on projects, volunteering in the community, and participating in events and educational sessions. Our intent is to create a future career path for students who have an interest in the financial services industry. IGNITE is designed to expose you to a variety of opportunities while fostering growth and learning. We are seeking students that are interested in a Product Management Internship for Summer 2026. The Product Management Intern will report to the Lending Product Manager and will lead a dormant account reactivation initiative to boost engagement and product utilization across lending and deposit portfolios. This work includes analyzing member data to segment inactive accounts, assess financial impact, and conduct surveys to uncover reasons for inactivity. Using these insights, they’ll design targeted strategies—personalized campaigns, offers, and outreach scripts—while collaborating with marketing, compliance, BI, and branch teams to ensure compliance and effective execution. The intern will help launch a pilot campaign, track performance metrics like reactivation rates and ROI, and provide staff training throughout the summer.

Requirements

• Currently attending an accredited college or university
• Rising juniors and seniors working toward a bachelor's degree in Business, Marketing, Finance, Data Analytics, Economics, Statistics. Rising sophomores may be considered.
• Minimum 3.0 GPA
• Ability to work 32 hours per week for the summer (generally 8:00-5:00 Monday-Thursday) for the duration of the 12-week program (5/26/2026 – 8/13/2026). The schedule will involve onsite days based in Lake Forest, IL. Local candidates only.
• Analytical Skills: Ability to identify patterns in datasets and translate numbers into business insights.
• Communication Skills: Strong written and verbal abilities for creating member communications, conducting interviews and surveys, and presenting findings to various audiences from frontline staff to executives.
• Computer Proficiency: Proficient in Microsoft Office Suite (Excel, PowerPoint, Word), tech-savvy and quick to learn new systems.
• Project Management: Organizational skills to manage multiple workstreams simultaneously. Experience with project management or demonstrated ability managing complex school projects with multiple deliverables and deadlines.
• Marketing/Research Experience: Prior experience conducting surveys, analyzing customer feedback, creating marketing materials, or working in customer-facing roles translates well to this project.
• Business Acumen: Understanding of basic business concepts like ROI, customer lifetime value, and segmentation.
• A self-starter who is detail-oriented, analytically minded, and creative in problem-solving.
• Should be collaborative, professional, and genuinely interested in understanding member behavior.

Responsibilities

• Analyzing member data to segment inactive accounts
• Assessing financial impact
• Conducting surveys to uncover reasons for inactivity
• Designing targeted strategies—personalized campaigns, offers, and outreach scripts
• Collaborating with marketing, compliance, BI, and branch teams to ensure compliance and effective execution
• Launching a pilot campaign
• Tracking performance metrics like reactivation rates and ROI
• Providing staff training throughout the summer

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Number of Employees: 501-1,000 employees