Product Management Intern - Member Engagement

Transcarent

1d

About The Position

What you'll do
Shape part of the personalization & engagement strategy – Focus on a defined area of engagement (e.g., incentives, gamification, personalization) to identify feature opportunities, size the opportunity, and assess cost and level of effort
Own a project from start to finish – Scope and drive a product initiative through discovery, development, and launch, writing the user stories, specs, or PRDs that engineering builds against
Research and analyze – Interview customers, assess the competitive landscape, and dig into usage data and product metrics to surface insights and make evidence-backed recommendations
Collaborate and communicate – Work closely with engineering, design, data science, and marketing, and present your findings and recommendations to senior leadership
Learn directly from the experts – You'll have a formal mentor on your team guiding you throughout your internship
What we're looking for
Rising junior, senior, or master's candidate in Computer Science, Business, or a related technical field
1–3 years of experience (including internships) in product management, with hands-on exposure to growth or engagement product work
Hands-on with data analysis — able to pull insights from product metrics, build a business case, and translate findings into clear product decisions; familiarity with tools like SQL, Amplitude, or Mixpanel is a plus
A self-starter who thrives in ambiguity, communicates clearly, and knows how to influence without authority
Passionate about healthcare, collaborative by nature, and eager to grow as a product manager
Available to dedicate 40 hours a week for 12 weeks
About Our Internship Program
We're excited to offer a hands-on internship experience designed to give you real-world exposure and meaningful work from day one. Our summer program runs May 26 – August 14, giving you a structured, full-season experience alongside talented teams across the business. We're looking for curious, driven individuals who are eager to learn, contribute, and grow. If that sounds like you, we'd love to hear from you!
Program Details:
Duration: May 26 – August 14
Compensation: Competitive hourly rate (role dependent) we do not provide relocation assistance
Benefits: Internship roles are not eligible for Full-Time employee benefits
Work Authorization: Candidates must be independently authorized to work in the U.S. — we are unable to provide sponsorship or work authorization for this position
Who we are
Transcarent is the One Place for Health and Careᵀᴹ, bringing medical, pharmacy, and point solutions together with the WayFindingᵀᴹ experience, the first and only generative AI-powered health and care platform for health consumers. Our WayFinding experience, paired with transparent and consumer-driven pharmacy care, 2nd.MD expert medical opinions, and virtual primary care, works seamlessly with comprehensive Care Experiences – Cancer Care, Surgery Care, and Weight Health – to support people with all of their health needs, simple or serious. More than 1,700 employers and health plans rely on us to provide information, guidance, and care, empowering health consumers with more choice, an experience they love, access to higher-quality care, and lower costs for 21 million Members. For more information, visit transcarent.com, and follow us on LinkedIn.
At Transcarent, our values guide everything we do:
People First: We prioritize our Members, clients, and each other in every decision
Care: Every decision starts with improving health and care for our Members
Resilience: We push boundaries and take the uncharted path to change an industry
Results: We take ownership, solve with speed, and deliver for our people and each other
Humble and Human: We lead with humility, bring fun to tough moments, and go further together
Total Rewards
Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal equity.
Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options.
Our benefits and perks programs include, but are not limited to:
Competitive medical, dental, and vision coverage
Competitive 401(k) Plan with a generous company match
Flexible Time Off/Paid Time Off, 13 paid holidays
Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
Mental Health and Wellness benefits
Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out!
Research shows that candidates from underrepresented backgrounds often don’t apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren’t looking for someone who checks each box on a page; we’re looking for active learners and people who care about disrupting the current health and care with their unique experiences.

Requirements

• Rising junior, senior, or master's candidate in Computer Science, Business, or a related technical field
• 1–3 years of experience (including internships) in product management, with hands-on exposure to growth or engagement product work
• Hands-on with data analysis — able to pull insights from product metrics, build a business case, and translate findings into clear product decisions; familiarity with tools like SQL, Amplitude, or Mixpanel is a plus
• A self-starter who thrives in ambiguity, communicates clearly, and knows how to influence without authority
• Passionate about healthcare, collaborative by nature, and eager to grow as a product manager
• Available to dedicate 40 hours a week for 12 weeks

Nice To Haves

• Hands-on with data analysis — able to pull insights from product metrics, build a business case, and translate findings into clear product decisions; familiarity with tools like SQL, Amplitude, or Mixpanel is a plus

Responsibilities

• Shape part of the personalization & engagement strategy – Focus on a defined area of engagement (e.g., incentives, gamification, personalization) to identify feature opportunities, size the opportunity, and assess cost and level of effort
• Own a project from start to finish – Scope and drive a product initiative through discovery, development, and launch, writing the user stories, specs, or PRDs that engineering builds against
• Research and analyze – Interview customers, assess the competitive landscape, and dig into usage data and product metrics to surface insights and make evidence-backed recommendations
• Collaborate and communicate – Work closely with engineering, design, data science, and marketing, and present your findings and recommendations to senior leadership
• Learn directly from the experts – You'll have a formal mentor on your team guiding you throughout your internship

Benefits

• Competitive medical, dental, and vision coverage
• Competitive 401(k) Plan with a generous company match
• Flexible Time Off/Paid Time Off, 13 paid holidays
• Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance
• Mental Health and Wellness benefits

What This Job Offers

• Career Level: Intern