Product Line Manager

Applied Materials•Santa Clara, CA

8d•$124,000 - $171,000

About The Position

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Requirements

Functional Knowledge
Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise
Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact
Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills
Explains difficult or sensitive information; works to build consensus

Responsibilities

Review and manage requests submitted by FSO team as Customer Beyond Spec issues
Perform initial screen of Customer request
Determine if potential quality issue
Validate requestor’s proposed solution
Lead weekly meetings to align with key stakeholders on responses to Beyond Spec requests:
Identify any solution path to achieve the Beyond Spec request
Determine business justification of supporting the request, considering likelihood of repeat beyond spec requests, future business opportunities, impacted product types and fabs, and possible customer escalation
Prioritize requests based multiple factors
Drive follow-up actions with the appropriate teams, including AGS, BM, BMO, DEA, TPS
Follows up on field activities from Beyond Spec work
Maintain a consolidated list of Beyond Spec requests
Communicate progress and execution to senior executives and stakeholders and make business process recommendations.
Monitor and report to the business unit on cost metrics for Beyond Spec activities
Proactively review upcoming ship configurations for potential similar issues.
Partner with product line management team for bom accuracy.