Product Lifecycle Program Manager - Remote

UnitedHealth Group•Atlanta, GA

1d•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Product Launch Leader is a senior Program Manager responsible for leading complex, enterprise wide commercial launch programs aligned to the Enterprise Imaging roadmap and market expansion strategy. This role owns end to end program execution, ensuring cross functional teams deliver product launches and releases on time, within scope, and with measurable business outcomes. The Product Launch Leader partners closely with Product Management, Sales, Sales Operations, Product Development, QARA, Marketing, Legal, Finance, Pricing, Implementation Services, Customer Support, and other stakeholders to plan, coordinate, and drive launch readiness or milestones criteria across the full lifecycle—from initiation through deployment and post launch stabilization. This position requires a highly disciplined program manager with the ability to translate strategy into executable plans, manage interdependencies, mitigate risks, and drive accountability across a matrixed organization. The role also plays a key part in developing, standardizing, and continuously improving the Product Launch (PDLC) methodology, establishing clear metrics, and driving efficiency across launch activities including pricing, contracting, marketing, implementation, revenue recognition, and early adopter programs. In addition to launch execution, this role maintains ongoing program ownership post‑GA, ensuring delivery against business outcomes, managing enhancements and operational readiness, and leading structured product sunset and end‑of‑life initiatives. Success in this role is defined by strong program governance, clear communication, rigorous execution, and the ability to lead multiple concurrent initiatives while aligning teams to shared objectives and timelines. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

5+ years of experience leading complex, cross‑functional programs, with direct accountability for scope, schedule, dependencies, risks, and outcomes
Experience driving programs in a matrixed organization, coordinating work across Product, Engineering, Sales, Marketing, Operations, and Support teams
Experience leading multiple concurrent initiatives with competing priorities and shared resources
Experience contributing to or leading delivery of initiatives across multiple phases of the product lifecycle, including launch, post‑GA execution, and product retirement or sunset (e.g., PDLC, SDLC, GTM, enterprise release frameworks)
Experience in healthcare technology, imaging, or regulated environments preferred.
Demonstrated ownership of end‑to-end program execution, from initiation and planning through delivery, launch, and post‑launch stabilization
Proven program governance experience, including milestone definition, dependency management, risk and issue management, escalation, and executive‑level reporting
Solid program management discipline, with the ability to translate strategy into executable, integrated plans
Excellent stakeholder and executive communication skills, including clear status reporting, risk articulation, and decision framing
Ability to drive accountability without direct authority, influencing cross‑functional teams toward shared outcomes and clear plans
Risk and dependency oriented mindset, anticipating issues early and driving mitigation before delivery is impacted
Metrics and outcomes focused, using data to assess program health, readiness, and business impact
High level of organization and prioritization, able to manage complexity without losing clarity or momentum
Process methodology and continuous improvement mindset, applying lessons learned to strengthen governance, execution, and cross‑team collaboration
Ability to work under tight timelines and managing multiple projects simultaneously
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
Candidates are required to pass a drug test before beginning employment.

Nice To Haves

Bachelor’s degree or higher in information technology, engineering, business or related field

Responsibilities

Own end to end program execution for new products, releases, and capabilities—from initiation through launch and post launch stabilization and across the full product lifecycle
Develop and manage integrated launch plans that define scope, milestones, dependencies, deliverables, acceptance criteria, and cross functional ownership with assigned project teams
Own post‑GA program execution, including lifecycle roadmap initiatives, operational readiness, cross‑functional enhancements, and delivery of ongoing business outcomes
Lead structured product sunset and end‑of‑life (EOL) programs, coordinating cross‑functional execution across Product, Engineering, Sales, Marketing, Legal, Finance, Implementation, and Support to ensure customer continuity, revenue protection, regulatory compliance, and operational readiness
Drive program governance and accountability across Product, Engineering, Sales, Marketing, QARA, Legal, Finance, Pricing, Implementation, and Support teams in a matrixed environment
Manage interdependencies, risks, and issues proactively, developing mitigation and contingency plans to protect timelines and business outcomes
Lead and continuously improve the Product Launch (PDLC/GTM) methodology, ensuring consistent, repeatable, and scalable launch execution
Establish and track program metrics to measure launch readiness, execution quality, and business impact. Milestones criteria are clear, reviewed and aligned
Provide clear, concise, and regular status reporting on milestones, risks, dependencies, and decisions to senior leadership and stakeholders
Facilitate launch critical meetings and forums, ensuring agendas, decisions, action items, and follow ups are clearly documented and driven to closure
Coordinate pilot, beta or early adopter activities with operational leaders and product management, incorporating customer feedback to resolve issues prior to full market release
Identify and resolve operational and service readiness gaps that may impact go to market execution
Lead multiple concurrent launch initiatives, balancing priorities, timelines, and resource constraints without compromising quality or outcomes
Champion continuous improvement, applying lessons learned to strengthen launch execution, governance, and cross functional collaboration