Product Innovation Catalyst - Software

Fortive • Everett, WA

1d

About The Position

Innovation Catalyst – Software Overview Fluke is seeking an Innovation Catalyst to coach and facilitate cross-functional teams, including Product Managers, Designers, Engineers, and other Catalysts, in ideating, exploring, and validating new software solutions our customers love to use. The Catalyst role is key to Fluke's innovation process, ensuring new concepts meet customer needs, are aligned with Fluke’s business objectives, and are validated through rigorous iterative prototyping and testing.

Requirements

• Facilitation and coaching
• Strategic planning
• Market research
• Concept development
• Solution prototyping
• Solution validation
• Analysis
• Experience with LLMs such as ChatGPT, Claude, or Gemini
• Writing prompts for specific AI outcomes
• Leadership
• Relationship building
• Teamwork
• Lateral and creative thinking
• Problem-solving
• Adaptability
• 7+ years of experience in product innovation, customer research, or software and firmware validation[BA3]
• Proven track record of turning customer insights into validated product concepts
• Expertise in qualitative and quantitative research methods, including VOC, JTBD, and usability testing
• Strong facilitation and coaching skills; able to lead cross-functional teams through ambiguity
• Experience with iterative prototyping and software development processes
• Excellent communication and storytelling skills; able to synthesize complex data into compelling narratives
• Bachelor’s degree in human-centered design, engineering, science, psychology, or related field; advanced degree or MBA preferred

Nice To Haves

• Energetic and creative problem solver with a passion for innovation
• Comfortable with ambiguity and rapid iteration
• Curious, empathetic, and deeply customer focused
• Familiarity with Lean Startup and Design Thinking

Responsibilities

• Collaborate with cross-functional teams to identify innovation opportunities for Fluke.
• Voice of the Customer (VOC): Lead immersive customer research including interviews, field visits (Gemba), and observational studies to uncover high-value problems and unmet needs.
• Prototype Validation: Rapidly develop and test solution prototypes with target users to validate desirability, usability, and product-market fit.
• Research Instrument Design: Create discussion guides, test plans, and other research tools to support qualitative and quantitative studies.
• Synthesis & Insight Generation: Analyze research findings to generate actionable insights and guide prototype development. Present findings to cross-functional teams and senior leadership.
• Innovation Coaching: Serve as a coach and facilitator for early-stage innovation teams, assisting them through Fluke’s Growth Accelerator and Dream processes.
• Performance Tracking: Monitor and report on innovation KPIs, funnel health, and project progress using innovation dashboards. Track and manage impact metrics including number of ideas that progress to implementation[TV1] [TV2] and median opportunity size.
• Continuous Improvement: Continually seek feedback to adjust and improve Fluke’s front-end processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees