Product Growth Specialist

Snowflake•Menlo Park, CA

3d•$189,000 - $248,062

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. About the Role We are seeking a highly experienced, results-oriented Product Growth Specialist who is deeply driven by customer value creation. This is a unique leadership role that sits at the intersection of customer adoption, product influence and field programs of scale. This leader is pivotal in driving insights to help our most strategic customers accelerate their Digital and AI Transformation. As a Product Growth Specialist, you are technically versed on the overall Snowflake platform and you will have a sharp eye on driving the Analytics business for the Americas region. Your accountabilities are: 1. Business insights and patterns of customer adoption, which will create the foundation of execution strategies to maximize customer value while accelerating consumption of the Snowflake platform. 2. Programs execution tailored for the Americas region. You will own, iterate and deliver against the programs metrics. 3) Voice of the customer, voice of the field (technical blockers) feedback will be synthesized to ensure prioritization and resolution. Success traits include: executive presence, cross team collaboration, active listening, and communicating with clarity to drive customer value. You are a problem solver and a change agent. You independently strategize and collaboratively execute. You agitate to drive meaningful, impactful growth..

Requirements

Strong preference for candidates with experience in fast-paced environments where “value first” business strategies are applied. A key requirement is leveraging data analytics to drive business outcomes.
A proven track record of moving the needle on key KPIs from top of the funnel to consumption
Transition users from "Free" to "Power User" by identifying behavioral triggers and implementing in-product nudges that drive consumption and upsell.
Cross-functional Collaboration: Lead a "Growth Squad"—typically including Sales Leadership, Product Marketing, and Engineering—to achieve goals, despite not having direct managerial authority over the members.
Ability to create design specs for dashboards to look into the book business that can be used by all the key stakeholders. Proficiency in SQL and BI tools to be an independent analyst. Ability to leverage technology for continuous improvement.
Translate product wins into sales enablement tools and marketing narratives, ensuring the entire "Book of Business" is aligned on growth objectives.
10+ years of experience in product strategy, solutions architecture, field engineering, or a related technical role within the enterprise software, cloud, or high-growth technology sectors.
5+ years of customer facing, pre-sales experience.
Strong proficiency in bridging the gap between Product Engineering and Field Operations, ensuring that customer feedback loops directly impact product development and program efficacy.
Strong preference for candidates with experience in fast-paced environments where Product-Led Growth (PLG) strategies are applied. A key requirement is leveraging data analytics to drive business outcomes.
Demonstrated success in a strategy-focused role, preferably covering multiple complex product portfolios (e.g., data/analytics, AI/ML, applications, distributed databases).
Exceptional Executive Presence and communication skills, with the ability to articulate complex architectural and technical concepts to C-level executives and large audiences.
Deep Technical Acumen and a clear understanding of cloud architecture, distributed systems, and the technical sales/adoption cycles.
Proven track record of driving measurable consumption and usage within a specific large

Nice To Haves

An MBA or a Master’s in Data Analytics is often preferred for senior-level or strategic positions.

Responsibilities

GTM Activation and Execution (Field Acceleration): The specialist is tasked with driving the Americas region activation and scaling of product category GTM in coordination with Sales and Solution Engineering (SE) Leadership. This includes propelling the adoption of sales programs across regional teams and supporting internal orchestration for maximizing product adoption. A core objective is to ensure faster execution, making sure GTM programs and sales plays are deployed and adopted quickly across teams. Furthermore, the PGS is expected to act as a catalyst for excellence by evangelizing and scaling successful selling techniques and knowledge across the entire theater team.
Product <> Field Interlock (Strategy Catalyst): A primary function of this role is to build a tight interlock between product teams and field execution. The PGS acts as the crucial "Voice of the Field," gathering and relaying theater needs by attending both product and sales reviews. This insight is essential for weighing in directly on product gap prioritization and customer voice reviews. They are responsible for establishing a continuous feedback loop on product gaps and the roadmap by attending theater and cross-functional strategy meetings, updating the SE Enablement curriculum, and informing adjustments to the product roadmap based on successful sales play performance.
Strategy & Opportunity Identification (Targeted Growth): As a strategic leader, the PGS is expected to continuously scan customer, market, and pipeline trends within the theater. Using this data, they will proactively identify and tap into top whitespaces and expansion opportunities, often relating to new product launches. Based on these analyses, they will propose new programmatic initiatives for Product Strategy teams to design and engage in Targeted Selling by sharing strategic opportunities based on whitespace, revenue, and pipeline data to guide Sales and SE Leadership.
Critical Deal Support & Alignment: The specialist provides critical support for high-value deals by ensuring optimal cross-functional orchestration. This involves helping Account Executives (AEs) and SEs activate and align necessary internal teams, effectively offering "White Glove Support." By creating faster coordination loops and reducing internal seller drag, the PGS ensures smarter deal support and resource deployment for key, high-value opportunities.