Product Genius

BERGSTROM AUTO•Oshkosh, WI

2d•$16 - $20•Onsite

About The Position

Sales Assistant (Product Genius) Bergstrom Toyota of Oshkosh At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you! What You'll Do Vehicle and Technology Expertise: Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive. Stay up-to-date on new product launches, industry trends, and technological advancements. Guest Engagement: Welcome and assist guests by providing product demonstrations tailored to their needs. Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options. Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices. Support the Sales Team: Collaborate with Sales Advisors to support the guest buying journey. Assist in explaining product features and benefits to enhance the sales process. Provide guidance to team members on vehicle technology and updates. Delivery Experience: Ensure each guest receives a thorough and personalized vehicle delivery experience. Demonstrate how to operate vehicle features and set up customization options for guests. Follow up with guests post-purchase to answer questions and provide continued support. Showroom Presentation: Maintain a clean, organized, and visually appealing showroom. Set up displays and ensure vehicle technology is functional and ready for demonstrations. Schedule: Shifts range from Monday - Thursday 9am - 7pm, Friday 9am - 6pm and rotating Saturdays 9am - 5pm Pay of $16.00-19.00/hour based on experience. What We're Looking For High school diploma or equivalent; bachelor’s degree in a related field is a plus. Passion for automotive technology and guest service. Strong communication and interpersonal skills. Ability to explain complex technologies in a simple, easy-to-understand way. Proficient with technology, including mobile devices, apps, and automotive systems. Detail-oriented with excellent organizational skills. Valid driver’s license and a clean driving record. Our Commitment to You At Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team: Competitive Compensation Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members) Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members) Exclusive Discounts: Save on vehicles, service, and parts Financial Security: 401(k) plan with company match (for full-time team members) Work-Life Balance: Paid holidays (for full-time team members) Wellness Support: Wellness Program Free Team Member Clinic Access to a Free Health Coach Employee Assistance Program Team Recognition: Employee Referral Program Career Development: Ongoing training and opportunities for growth and advancement At Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team! Join Wisconsin’s Largest and Most Award-Winning Automotive Group! Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day. Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine. At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin. Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!

Requirements

High school diploma or equivalent; bachelor’s degree in a related field is a plus.
Passion for automotive technology and guest service.
Strong communication and interpersonal skills.
Ability to explain complex technologies in a simple, easy-to-understand way.
Proficient with technology, including mobile devices, apps, and automotive systems.
Detail-oriented with excellent organizational skills.
Valid driver’s license and a clean driving record.

Responsibilities

Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive.
Stay up-to-date on new product launches, industry trends, and technological advancements.
Welcome and assist guests by providing product demonstrations tailored to their needs.
Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options.
Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices.
Collaborate with Sales Advisors to support the guest buying journey.
Assist in explaining product features and benefits to enhance the sales process.
Provide guidance to team members on vehicle technology and updates.
Ensure each guest receives a thorough and personalized vehicle delivery experience.
Demonstrate how to operate vehicle features and set up customization options for guests.
Follow up with guests post-purchase to answer questions and provide continued support.
Maintain a clean, organized, and visually appealing showroom.
Set up displays and ensure vehicle technology is functional and ready for demonstrations.

Benefits

Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Two weeks of PTO starting on your first day (for full-time team members)
Save on vehicles, service, and parts
401(k) plan with company match (for full-time team members)
Paid holidays (for full-time team members)
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Employee Referral Program
Ongoing training and opportunities for growth and advancement