Product Genius

BERGSTROM AUTO•Middleton, WI

5d•$16 - $20•Onsite

About The Position

At Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!

Requirements

High school diploma or equivalent; bachelor’s degree in a related field is a plus.
Passion for automotive technology and guest service.
Strong communication and interpersonal skills.
Ability to explain complex technologies in a simple, easy-to-understand way.
Proficient with technology, including mobile devices, apps, and automotive systems.
Detail-oriented with excellent organizational skills.
Valid driver’s license and a clean driving record.

Responsibilities

Vehicle and Technology Expertise:
Develop an in-depth understanding of all vehicle models, trims, features, and technologies offered by Bergstrom Automotive.
Stay up-to-date on new product launches, industry trends, and technological advancements.
Guest Engagement:
Welcome and assist guests by providing product demonstrations tailored to their needs.
Educate guests on the functionality and benefits of advanced features, such as infotainment systems, safety technologies, and connectivity options.
Conduct test drives and answer questions to ensure guests feel confident in their vehicle choices.
Support the Sales Team:
Collaborate with Sales Advisors to support the guest buying journey.
Assist in explaining product features and benefits to enhance the sales process.
Provide guidance to team members on vehicle technology and updates.
Delivery Experience:
Ensure each guest receives a thorough and personalized vehicle delivery experience.
Demonstrate how to operate vehicle features and set up customization options for guests.
Follow up with guests post-purchase to answer questions and provide continued support.
Showroom Presentation:
Maintain a clean, organized, and visually appealing showroom.
Set up displays and ensure vehicle technology is functional and ready for demonstrations.

Benefits

Competitive Compensation
Comprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)
Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)
Exclusive Discounts: Save on vehicles, service, and parts
Financial Security: 401(k) plan with company match (for full-time team members)
Work-Life Balance: Paid holidays (for full-time team members)
Wellness Support:
Wellness Program
Free Team Member Clinic
Access to a Free Health Coach
Employee Assistance Program
Team Recognition: Employee Referral Program
Career Development: Ongoing training and opportunities for growth and advancement