Product & Experience Specialist – Flite Americas

Brunswick Corporation•Miramar, FL

About The Position

Are you ready for what’s next? Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond. Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality. Position Overview: The Product & Experience Specialist is a brand and product expert responsible for bringing the brand to life through immersive storytelling, education, and community engagement. This role bridges product knowledge, culture, and consumer experience—ensuring internal team members, dealers, and consumers deeply understand and connect with the brand’s mission, purpose, innovations, and future direction of Flite. By elevating product knowledge, supporting premium customer experiences and enabling high quality demonstrations, this position plays a key role in driving dealer confidence, consumer advocacy and sell-through across the Americas. At Brunswick, we have passion for our work and a distinct ability to deliver.

Requirements

Passion for product, culture, and consumer experience
Strong presentation, communication, and storytelling skills
Ability to educate and inspire diverse audiences
Comfortable working in dynamic environments, including retail, events, and off-site locations
Strong relationship-building and interpersonal skills
Self-starter with the ability to work independently, collaboratively and cross functionally
Demonstrated strong swimming skills
Ability to ride a Fliteboard (or efoil) or be able to demonstrate proficiency in doing so within 45 days of employment
Ability to work flexible schedule with evening and weekend events
Ability to travel 60% of the time
3-6 years of experience in product training, technical education, retail training, events, or customer experience

Nice To Haves

Experience working with dealers, distributors, or retail partners preferred
Background in watersports, marine, outdoor, or premium consumer products strongly preferred
Technical, mechanical, or instructor experience is a plus

Responsibilities

Product Expertise & Education Serve as a subject-matter expert on Flite products, technology, performance, and safety
Lead in-person instructor & product trainings for dealers, distributors, instructors, and internal teammates
Develop and deliver structured onboarding and ongoing education programs
Ensure partners are confident in product setup, operation, maintenance, and best practices
Translate technical product features into compelling, consumer-focused storytelling
Brand Experience & Storytelling Collaborate with Marketing team to deliver premium brand experiences through workshops, demos, events, activations, and in-store engagements
Ensure consistent, authentic brand representation across all consumer touchpoints
Bring brand values, culture, and point of view to life through storytelling and interaction
Field Demonstrations & Partner Support Conduct on-site and on-water product demonstration sessions that showcase ease of use, innovation and performance
Support B2B sales efforts by clearly articulating product value, differentiation, and use cases
Assist partners in delivering high-quality customer demonstrations and experiences that drive conversion
Represent Flite at trade shows, demo events, community rides and partner events/meetings
Partner Relationships & Experience Execution Build strong, long-term relationships with key partners and accounts
Act as a primary product and experience resource for partner questions and needs
Support partners in elevating their customer experience standards
Ensure consistent and premium brand representation across partner locations
Community & Relationship Building Build strong relationships with retail partners, store teams, and local rider communities
Act as a key liaison between the brand and its consumers, gathering insights and feedback
Support grassroots initiatives, athlete/creator partnerships, and local activations
Collaboration & Feedback Loop Collaborate cross-functionally with Sales, Marketing, Operations and Global teams
Collect and share consumer and partner insights to inform future product, training and experience strategies
Support launches and seasonal initiatives with on-the-ground execution
Current Product: Support Boston Whaler Edgewater, the Brunswick Integrated Manufacturing Center (BIMC), Navan, Sea Ray & Trophy.
Conduct hands on troubleshooting and repair of Marine engines and associated rigging components.
Champion resolution of current product concerns.
Utilize 6-Sigma (DMAIC) process to create & document product concerns.
Manage interim containment actions at the OEM.
Implement permanent corrective actions and prevention.
Document quality issues in Mercury's CPR System.
Follow-up communication with OEM specific to issue resolution status.
Ensure OEM propulsion system installations meet Mercury Marine's installation requirements.
Perform and document installation audits on current production boat models.
Champion resolution of installation issues documented in audits.
Support the integration of current products into new boat models.
Support, facilitate propulsion system installation training of OEM installation technicians.
Support dealer meetings and customer events as required.