Product Director, Life/AD&D
About The Position
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. Life and AD&D are important growth areas for The Hartford and key products for the Employee Benefits organization. At over $2B in premium the product portfolio includes Life, AD&D and SAADD. The Product Director is responsible for strategy development, value proposition, product offering, financial performance, and the end-to-end customer experience for employers and participants. This role reports to the VP, Group Life, Voluntary and Specialty, leads a team of four product managers, and can be based in Hartford, CT, Lake Mary, FL or Alpharetta, GA. Remote arrangements will also be considered.
Requirements
- 5+ years’ experience in Employee Benefits working directly with Life and AD&D products, including deep expertise in life insurance products.
- Proven strategic leader who can identify and capture potential market opportunities, while balancing operational and financial constraints.
- Proven track record of effective people leadership and delivering results through a cross-functional team.
- Financially astute; has an excellent command of product economics and financial concepts, and how they tie to operational initiatives.
- Strong relationship and influencing skills, effective ambassador for this product suite internally and in the external market.
- Understands distribution, employer and customer dynamics.
- Experience with Employee Benefits insurance product development process.
- Creative problem solver with track record of solving customer problems and a positive, “can-do” outlook.
- Exceptional communication, influencing and partnership skills; works effectively in a matrix environment to drive outcomes through others.
- Understands the business end-to-end, from product development through sales, servicing and claim; experience working in an Agile environment helpful.
- Proactively engages with new and emerging technologies, including AI, to maximize the effectiveness and growth of our products.
- Bachelor’s degree or equivalent work experience.
Responsibilities
- Sets Life and AD&D strategy, in collaboration with the Employee Benefits Senior Leadership Team: Responsible for The Hartford’s Product Roadmap
- Identifies and addresses long-term business opportunities to impact growth and profitability
- Identifies and evaluates new product opportunities to expand The Hartford’s portfolio
- Proactively leverages competitive intelligence to ensure a competitive market position
- Leads key initiatives across the broader Group Benefits organization, including: New product development and upgrades and updates to existing products Enrollment strategies to increase product participation Operating upgrades needed to succeed in the marketplace (e.g., IT investments, product investments, customer experience changes)
- Effective spokesperson for the product suite both internally and in the external market
- Ensures products and operations remain compliant with all applicable federal and state laws and regulations
- Leads & inspires Product Management team and provides cross-functional leadership of aligned functional resources across the matrix
- Trains and develops direct reports, as well as key cross-functional support staff. Creates a positive work environment, with a focus on execution, teamwork and inclusion
- Develops current & future leaders for Group Benefits and The Hartford overall
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What This Job Offers
Job Type
Full-time
Career Level
Director
