Product Director, Carrier Distributed Products

Ethos Life

3h•$162,000 - $287,000•Remote

About The Position

Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the human touch to find you the right policy to protect your loved ones. We leverage deep technology and data science to streamline the life insurance process, making it more accessible and convenient. Using predictive analytics, we are able to transform a traditionally multi-week process into a modern digital experience for our users that can take just minutes! We’ve issued billions in coverage each month and eliminated the traditional barriers, ushering the industry into the modern age. Our full-stack technology platform is the backbone of family financial health. We make getting life insurance easier, faster and better for everyone. Our investors include General Catalyst, Sequoia Capital, Accel Partners, Google Ventures, SoftBank, and the investment vehicles of Jay-Z, Kevin Durant, Robert Downey Jr and others. This year, we were named on CB Insights' Global Insurtech 50 list and BuiltIn's Top 100 Midsize Companies in San Francisco. We are scaling quickly and looking for passionate people to protect the next million families! About the role: We are looking for a Product Director to own the strategy, roadmap, and execution for this product line as a true business and platform. The core challenge is packaging Ethos capabilities into configurable, independently deployable products that carriers can launch, operate, and continuously improve for their distribution channels. You will lead discovery with carriers, define scalable platform primitives and modules, and drive an operating model that balances reusable roadmap investments with carrier specific configuration. You will partner deeply with Engineering, Design, Underwriting, Implementation, Security, Compliance, and GTM to deliver outcomes: faster carrier launches, higher conversion and placement, and lower cost to serve.

Requirements

10+ years of product management experience, including ownership of complex B2B SaaS or platform products from strategy through launch and iteration
5+ years leading product teams or leading multiple product managers through multi quarter roadmaps
Demonstrated ability to build configurable products for enterprise customers, with clear boundaries for customization vs core roadmap
Strong product judgment and systems thinking, turning partner requirements into scalable primitives and modules
Comfort operating across technical and commercial stakeholders, including enterprise customers and executive leadership
Strong written and verbal communication, including product strategy docs, PRDs, launch readiness criteria, and executive updates
Data driven approach to measuring outcomes and driving continuous improvements

Responsibilities

Set vision and strategy for carrier distributed products, including packaging, modularity, configuration, and long term platform bets
Define the roadmap across distribution experiences, underwriting and requirements, servicing and case management, data and reporting, and admin tooling
Drive prioritization across reusable roadmap investments and carrier driven needs
Create a multi tenant and configurable product foundation: entitlements, feature flags, templates, configuration schemas, and safe customization patterns
Establish release, migration, and backward compatibility practices so carriers can adopt improvements without disruption
Define the operational model: support readiness, incident management interfaces, runbooks, and carrier facing SLAs
Lead discovery across carrier distribution leaders, operations, compliance, and technology teams to understand channel realities: independent agents, call centers, D2C, worksite, and embedded flows
Translate needs into product capabilities such as quoting and eligibility flows, pre fill, underwriting journeys, application UX, drop off recovery, agent tooling, and conversion optimization
Build feedback loops to continuously improve outcomes after launch
Create a repeatable carrier onboarding playbook: implementation phases, launch criteria, cutover plans, training, and documentation
Define carrier facing environments and tooling: sandboxes, test data, certification, monitoring access, and audit reporting
Partner with Implementation and Customer Success to reduce time to value and cost to serve
Manage and develop product managers and product leaders as the team scales
Set product operating rhythms: roadmap reviews, launch readiness, discovery standards, and decision forums
Communicate clearly to executives: tradeoffs, investment needs, timelines, and business impact