Product Director - AI Advisory & Coaching, Operating Model Enablement

JPMorgan Chase & Co.•Jersey City, NJ

About The Position

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence. As a Product Director for AI Advisory & Coaching, Operating Model Enablement, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. You will lead the strategy and delivery of AI enabled products while acting as a trusted internal advisor—coaching leaders and teams on product, agility, and operating models to drive measurable, customer centric outcomes at scale.

Requirements

8+ years of experience or equivalent expertise delivering products, projects, or technology applications
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions
Track record of successful large scale process improvement projects.
Extensive knowledge of AI use cases, patterns and applications.
Extensive knowledge of the product development life cycle, technical design, and data analytics
Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Experience driving change within organizations and managing stakeholders across multiple functions

Nice To Haves

Recognized thought leader within a related field
Recognized thought leader within AI field
Demonstrated experience delivering AI/ML or GenAI-enabled products
Strong Data literacy

Responsibilities

Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
Owns product performance and is accountable for investing in enhancements to achieve business objectives
Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
SME and leader for AI initiatives within the Product Office (knowledge bases, agentic systems, etc.)
Own AI solution strategy and delivery for customers, driving measurable outcomes
Apply AI for process improvement, influencing stakeholders to adopt AI approaches
Lead product vision and roadmap end-to-end: development, execution, risk management, and growth targets
Manage the full product lifecycle, adapting methods/products while hitting cost, features, reusability, and reliability goals
Coach and mentor product teams on best practices; own product performance and continuous enhancements informed by market/competitive insights