Product Development Coordinator

FreshCut PaperConcord, MA
50d

About The Position

FreshCut Paper is seeking a Product Development Coordinator who shares our passion for details, quality, and thoughtful design. This is a hands-on, detail-oriented role supporting the full product development process—from concept handoff to final production. Reporting to the Director of Product, this position is the liaison between our U.S. design team and our China-based product development team to help bring beautiful, imaginative paper goods to life. As our team and product lines grow, this is a great opportunity for someone who is excited to work with a lot of details, thrives in a fast-paced environment, and is eager to grow their skills in production, project management, and global communication.

Requirements

  • 3–5 years’ experience in product development, project coordination, or production—ideally in consumer goods, stationery, or paper
  • Familiarity with print and mass production processes
  • Experience working directly with overseas manufacturing partners
  • Excellent verbal and written communication
  • Highly organized, reliable, and detail-oriented
  • Calm, proactive, and solution-oriented under pressure
  • Familiarity with Google Suite, Adobe Illustrator, and Smartsheet or other project management tools
  • Willingness to flex schedule for global collaboration
  • Ability to travel internationally up to twice a year

Responsibilities

  • Support product development details across all SKUs, from design handoff to mass production
  • Own all product-related communication between US and China product development teams
  • Prepare materials, summaries, and document action items for weekly production meetings
  • Track and organize samples, revisions, and approvals to keep projects on schedule
  • Review production files and samples for accuracy and quality
  • Identify and implement process improvements to increase efficiency and reduce errors
  • Assist in sourcing materials, gathering specs and costs, and coordinating compliance documentation
  • Manage product data and calendars using Smartsheet, Google Suite, Notion, and Excel
  • Maintain production templates, SOPs, and file accuracy
  • Collaborate with design, operations, and marketing to align launches with seasonal timelines

Benefits

  • Health insurance (medical, dental, vision)
  • 401(k) or retirement savings plan
  • Flexible PTO
  • Paid parental leave
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