Product Designer, Growth

Anthropic•San Francisco, CA

67d•Hybrid

About The Position

As a designer at Anthropic, you'll work alongside product managers, engineers, and AI researchers to shape experiences that transform Claude from a tool into a trusted collaborator: We design products that solve real problems by combining deep understanding of user needs with our unique perspective on LLMs. Design plays a critical role in building transformative AI systems that feel reliable, interpretable, and trustworthy. Designers give shape to our vision for tremendous human progress through AI. We leverage unique skills like storytelling and prototyping to communicate ideas and their feasibility. We execute on interaction and visual details with a high degree of polish, focusing on shipping, learning, and continuous improvement. Read more here for the type of features we build.

Requirements

8+ years of product design experience (experience designing complex workflows, enterprise/B2B SaaS, developer tools, or API products preferred)
Strong portfolio showcasing user-centric design thinking, polished UI craftsmanship, and innovative interaction paradigms
Proven track record of executing end-to-end on large and complex products or a series of products in ambiguous environments
Excellent collaboration and communication skills to work effectively with cross-functional teams and influence without authority
Passion for crafting scaled, highly impactful, safe and beneficial artificial intelligence technologies to enable new possibilities
Experience with prototyping, especially using front-end code (e.g. HTML/CSS/JS) preferred

Nice To Haves

Ship opinionated products and make things customers want.
Model a builder mindset to explore and communicate through prototyping and design.
Build trust with users through craft and connection.
Be proactive and make things happen in a startup environment
Have a technical understanding of LLMs and can build on top of them.
Design new, functional and easy to use interaction design conventions that are on the frontier.

Responsibilities

Design intuitive onboarding flows that help new users get started quickly, understand Claude's capabilities, and achieve their goals in the first session.
Create scalable education systems that help people deepen their understanding of Claude over time and seamlessly integrate it into their workflows
Design clear, trust-building upgrade experiences that help users understand the right plan for their needs.
Uncover barriers that prevent users from getting the most out of Claude and create experiences that empower them to make it a trusted part of their routine.
Contribute to the strategic direction of our tools, rooted in deep user empathy
Define feature areas with exceptional attention to detail and polish, identifying opportunities to improve quality and consistency of broader flows
Craft beautiful, polished, and delightful user interfaces that build trust and showcase the power of our AI technology
Collaborate with product managers, engineers, AI researchers and other stakeholders to define product vision, strategy and roadmaps
Rapidly prototype ideas using code and other methods to communicate concepts and build excitement
Find creative ways to ship high-quality work in a fast-paced, often ambiguous, resource-constrained startup environment