Product Design

WorkOS•San Francisco, CA

23h•Remote

About The Position

The Product Design team shapes the interfaces and experiences that developers interact with every day — from the Dashboard and Admin Portal to AuthKit and our developer documentation. We own the design system (WorkDS and Radix) and partner with product engineers to deliver consistent, intuitive, and delightful experiences across every surface. Our designers obsess over the developer experience, spot opportunities to raise the bar, and drive initiatives end-to-end. We engage directly with customers, discover new perspectives to inform the products we build, and ship code to production. We're looking for a designer who shares a product-minded, systems-driven approach and defaults to working in the open and seeking feedback. We embrace a range of AI tools throughout our workflow, leaning on emerging technologies to improve our workflows and create product innovation.

Requirements

7+ years designing platforms and/or complex products with information-dense interfaces. Experience with developer tools, enterprise software, or technical B2B products is preferred.
Demonstrated systems thinking: you know when to create a new pattern, adapt an existing one to different contexts, recognize when a pattern is needed, and know when to kill one.
You account for real-world complexity — edge cases, error and empty states, accessibility, and technical constraints — without letting process slow you down. You ship, learn, and iterate.
You can articulate why you made a design decision, not just what you made. You think through alternatives, weigh tradeoffs, and consider how your choices affect the entire product.
Experience running user research and translating feedback into insights that shape product direction — including knowing what to prioritize and where design will have the most impact.
Proficiency with Figma and a curiosity for what comes next – you should be excited to explore new tools and workflows and share what you learn with the team.
Front-end code familiarity, you'll contribute directly to our design system and ship improvements to production, incorporating AI-assisted development into your daily workflow.
You spot design gaps across the product and fix them without waiting to be asked. You default to showing work early, sharing prototypes in the open, and pulling in others to get to the right solution faster.

Responsibilities

Lead greenfield initiatives end-to-end — research, scoping, definition, prototyping, implementation, and iteration — working directly with engineering to solve complex technical problems. You'll navigate ambiguity, adapt when feedback challenges your direction, and evaluate tradeoffs while continuing to raise the quality bar across the platform.
Improve existing products across the entire platform (WorkOS Dashboard, Admin Portal, AuthKit, and more), with a focus on usability, accessibility, performance, and consistency. Dogfood our own products and fix paper cuts along the way, shipping improvements directly to production.
Engage directly with customers to get feedback, uncover friction, and transform findings into scalable, reusable patterns and flows. The best part: we have Slack channels with each customer!
Contribute to our design system in Figma and code (WorkDS and Radix), creating, adapting, and deprecating patterns to keep the platform feeling like one product.
Experiment with AI tools and emerging workflows to accelerate exploration and prototyping. When you find something that works, share it with the team.
Collaborate across product design, brand design, engineering, solutions engineering, and go-to-market to define, shape, and ship products. We pull teammates in early, share work in progress, and default to working in public.