Product Design Manager, Gusto Embedded Payroll

Gusto•Toronto, NY

2d•$146,000 - $222,000•Hybrid

About The Position

As a Product Design Manager for Gusto Embedded Payroll, you will play a foundational role in shaping how payroll comes to life inside partners’ products — defining the design vision, elevating craft, and building the systems that make embedded payroll intuitive, reliable, and scalable. This is a player-coach position. You will manage and grow a small team of designers while also taking on individual contributor design work for high-impact areas. You’ll lead critical explorations, design end-to-end workflows, and set patterns and frameworks that others can build on. In parallel, you’ll coach designers, review work, and create the conditions for the team to deliver high-quality, compliant experiences. You will partner closely with Product, Engineering, Technical Solutions, and external platform partners to shape strategy, drive alignment, and translate technical and regulatory constraints into simple, trustworthy customer experiences. You’ll ensure your team has the context, systems, and guidance to do the best work of their careers — and that our partners can confidently deliver payroll to their customers. This is a high-impact opportunity to lead at the intersection of product design, platform strategy, and embedded payroll tech. You will help define how Gusto’s payroll capabilities scale through partners, while creating design frameworks and experiences that become the foundation for the next generation of embedded payroll.

Requirements

8+ years of product design experience, including 1–2+ years of management or formal mentorship experience leading small design teams.
Proven ability to deliver high-quality design outcomes in complex, technical product areas.
Robust systems thinking and ability to translate complex problems into elegant, scalable experiences.
Demonstrated experience partnering proficiently with Product and Engineering to align vision and execution.
Comfortable operating in ambiguity and balancing strategic vision with execution swiftness.
A collaborative leader who gives clear feedback, fosters alignment, and helps teams deliver customer impact.
AI fluency: Knowledge of AI tools or workflows that enhance design exploration, prototyping, or operational efficiency, and curiosity about emerging AI capabilities in product design.
Deep affinity for Gusto’s mission to empower small businesses through world-class financial tools.

Responsibilities

Lead, coach, and develop a team of two designers, fostering growth, craft excellence, and proficient cross-functional collaboration.
Contribute directly to end-to-end product design work as an active IC—delivering high-impact experiences within complex financial systems.
Define and drive the design vision and direction for GEP — including design systems, UX patterns, and integration strategies that scale across partners.
Collaborate closely with Product, Engineering, Technical Solutions, and external platform partners to shape product strategy, ensure alignment, and translate constraints (regulatory, technical, partner-specific) into clear, usable experiences.
Build and evolve the UX frameworks that guide embedded payroll (e.g., integration guidelines, interaction models, partner-facing design principles).
Drive alignment across stakeholders, ensuring that partner needs, user needs, and platform constraints are reflected in design decisions.
Advocate for research-informed decision-making; identify insights, validate assumptions, and refine designs based on partner and user feedback.
Contribute to Gusto’s product design leadership community—sharing insights, setting standards, and shaping our overall design excellence.