Product Design Lead

Real Chemistry•Boston, MA

4h•$115,000 - $135,000•Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. Real Chemistry is looking for a Product Design Lead to join our growing team! 21GRAMS, part of Real Chemistry, takes an innovative approach to advertising, and focusing on making healthcare more human. Not just in our work, but in the way we conduct business, approach client relationships, and treat each other. It’s a place where people subscribe to the adage, “Be good to each other, but hard on the work.” A place where people are not just in it for the paycheck, but to make a dent in the universe. Sound like you? This is a senior level product design position that will provide support in execution of creative and digital experiences for various clients across the agency. Organization, positivity and flexibility are essential as you work both autonomously and collaboratively to discover creative solutions based on quantitative and qualitative research. We want Product Design Leads who love nothing more than unraveling tough problems and inspiring people to think strategically about experiences in fresh new ways. This is a hybrid role, based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

Requirements

5-7 years experience in creating and designing complex digital products/experiences
Interest in healthcare and medicine
Excellent design aesthetic
Deep knowledge of ADA guidelines
Ability to work well in a team setting/environment
Self-directed and comfortable working with ambiguity and uncertainty
Ability to think proactively, multitask and prioritize in a fast-paced environment
Strong verbal communication skills; strong writing and composition abilities
Ability to thrive in a fast-paced environment with a small cross-functional team
Self-motivation and the ability to manage multiple projects simultaneously
Excited about changing the landscape and finding creative solutions
An eye for pixel perfect design and careful attention to detail.
Construct clean and organized creative deliverables that adhere to style guidelines

Responsibilities

Set and lead the creation of project experience deliverables and general project vision/strategy.
Create and manage project deliverables, including but not limited to experience audits, user research documentation, wireframes, clickable prototypes, functional annotations, experience strategic thinking, customer journeys, and sketches
Collaborate with project managers, account leads, creative leads and other executives or key stakeholders to set project goals
Effectively provide support and drive alignment in applying consumer needs, brand guidelines, and strategic insights
Maintain design standards and guidelines for individual projects, including ensuring consistency and user-friendly solutions
Contribute and critique design work with the creative teams daily, offering and taking constructive feedback
Utilize and advocate for human-centered design process and thinking; driving user-centered strategies in design and interaction suggestion
Research and stay current in digital design trends, tools, and technologies within all industries, but especially the healthcare industry.
Foster a culture of innovation and continuous improvement including continued learning opportunities for team
Lead presentations and communication to clients and internal teams
Mentor and manage mid-level and junior designers on the experience team

Benefits

Real Chemistry offers a comprehensive benefit program and perks, tailored to your region. Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future. Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

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