Global Payment Holding Company-posted 2 months ago
Full-time • Mid Level
Credit Intermediation and Related Activities

As a Product Delivery Manager (PDM), you'll turn product strategy into execution. While Product Managers and Product Leaders define the vision, strategy, and roadmap, the Product Delivery team ensures those plans are executed with precision. PDMs may focus on one of two types of assignments: Business Segment Support - Partnering with a Head of Product to provide tactical delivery leadership. You'll drive work intake, perform impact assessments, and oversee the SDLC to ensure the segment's portfolio delivers measurable outcomes. Product Launches - Leading major cross-functional initiatives from idea viability through general availability. You'll orchestrate go-to-market readiness, commercialization, and delivery governance while shaping and improving our delivery playbook. This is a high-visibility role where you'll serve as the connective tissue across Product, Engineering, Marketing, Sales, Support, and Operations - ensuring the POS organization delivers results that move the business forward.

  • Translate business priorities into actionable delivery plans aligned with company goals.
  • Partner with product and business leaders to ensure initiatives deliver both customer and commercial value.
  • Lead cross-functional projects, managing dependencies, risks, and milestones across the full product lifecycle.
  • Facilitate work intake, prioritization, and capacity planning for assigned segments or initiatives.
  • Monitor the 'health' of assigned portfolios and launches, ensuring on-time, on-budget, and in-scope delivery.
  • Identify risks early, implement mitigation strategies, and remove delivery roadblocks.
  • Contribute to governance frameworks and playbooks that bring consistency and scalability to product delivery.
  • Partner with Product, Commercialization, Sales, and Marketing to design and execute launch strategies.
  • Support Alpha and Beta programs to validate scalability, customer experience, and business impact.
  • Provide regular updates and insights to senior stakeholders and executives.
  • Build reporting tools and protocols to surface risks, opportunities, and performance metrics.
  • Ensure clarity on program goals, decisions, and progress across all stakeholder groups.
  • Bachelor's degree (Computer Science, Business, or related field) or equivalent experience.
  • 6-8+ years of experience in program management, product delivery, or product operations, ideally within Fintech, Payments, or POS systems.
  • Proven track record leading cross-functional, complex product initiatives in an agile environment.
  • Strong knowledge of product operating models, SDLC, and go-to-market processes.
  • Experience managing budgets, scope, and schedules across multiple initiatives.
  • Master's degree or advanced certification (PgMP, PMP, Agile certifications).
  • Experience with SaaS, cloud-based products, or large-scale launches.
  • Proficiency with Jira, Confluence, and portfolio management tools.
  • Medical, dental and vision care.
  • EAP programs.
  • Paid time off.
  • Recognition programs.
  • Retirement and investment options.
  • Charitable gift matching programs.
  • Worldwide days of service.
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