Product Delivery Manager

J.B. Hunt Transport Services, Inc. • Phoenix, AZ

1d • Hybrid

About The Position

The Product Delivery Manager provides direct leadership and management to staff that analyze, design, develop, enhance, maintain, and replace existing and new line of innovation and enterprise applications for Judicial Branch. This position will champion and deliver timely, cost-effective and innovative solutions that help judicial branch departments improve critical business functions. Additionally, in this role, the individual will be responsible to meet customer demands, prioritize workloads, coordinate and report group activities, and ensure both current and future needs of applications are scalable, redundant, performance focused, and comply with industry best practices. The Product Delivery Manager will also provide assistance to IT leadership with setting priorities and developing consistent standards in software development within the organization, as well as develop, manage, and be accountable for technology roadmaps and technology standards.

Requirements

• Bachelor's degree in Computer Science, Information Technology or related field
• Six (6) years’ experience in design and development of enterprise applications and broad-based information systems, technical management, and business experience in a dynamic environment, which includes a minimum of two (2) years' of supervisory or management experience
• An equivalent combination of post-secondary education and job-related experience may substitute on a year-for-year basis
• Applicants must currently reside in Arizona or be willing to relocate to Arizona by the time of hire.

Nice To Haves

• Advanced level experience (6 years) working with Asp.net, SQL server, C#, Software Design pattern, and Javascript/HTML.
• Four (4) years' management experience of technical teams in a large, complex IT environment.
• Demonstrated experience in implementation of Micro-service architecture.
• Experience in Machine learning and Natural language processing.

Responsibilities

• Defines and directs all aspects of product delivery, from selecting appropriate technology and workflows to implementing coding and operational standards, ensuring timely and effective product releases.
• Prioritizes customer needs in product development, ensuring that products exceed user expectations and align with branch objectives.
• Identifies and implements process improvements to streamline product development, enhance efficiency, and reduce time to release; measures impact using key performance indicators (KPIs).
• Facilitates cross functional collaboration between development teams to align goals and seamless product execution.
• Supervises development managers by setting clear objectives, providing guidance, and ensuring alignment with organizational strategy.
• Ensures products meet high standards of quality, security, and performance through testing and quality assurance practices, implementing SLAs to guarantee consistent service levels.
• Manages resource planning and staffing to meet project requirements, optimizing team productivity and ensuring that timelines and deliverables are met.
• Develops and maintains tools for tracking project progress; uses data-driven insights to report on performance and project status to key stakeholders.
• Proactively identifies, assesses, and mitigates risks and issues, implementing contingency plans to minimize project delays and impacts on quality.
• Mentors and coaches team members, providing constructive feedback, fostering a growth-focused culture, and monitoring KPIs related to individual and team performance.
• Develops and enforces standards, policies, practices, and procedures to ensure consistent standards in software development are followed within the organization.
• Recruits, trains, supervises, assigns projects, and evaluates staff to maintain optimum performance of job duties.
• Reviews workloads and analyzes staffing requirements.
• Develops, implements, and maintains a comprehensive staff training program, especially knowledge transfer activities.
• Provides regular onsite supervision and employs in-person assessment methods to gauge business needs through direct observation, monitoring group dynamics with face-to-face interaction, and interpreting body language and nonverbal cues.
• Establishes interpersonal connections, fosters engagement, and exemplifies expected behaviors.

Benefits

• We offer generous paid time off, paid sick leave, and 10 paid holidays!
• We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives.
• Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance.
• Under the current guidelines for the Public Service Loan Forgiveness (PSLF) Program, the Maricopa County Superior Court is a qualifying employer. Therefore, any full time Judicial Branch employee, who meets other eligibility criteria may be eligible for loan forgiveness under this program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees