Product Delivery Manager- Cobrand Card Rewards

JPMorgan Chase & Co. • Wilmington, DE

3h

About The Position

Help shape the future of payments at JPMorganChase . Your effort and ideas will
drive real change for millions of customers in client banking, automated
technology and more. And working here means you have the ambition to shape the
future. Where people inspire excellence, leaders invest in your growth, tools
and technology amplify your skills, and our scale multiplies your impact. This
is what happens when you join JPMorganChase, where ambition meets possibility.

As a Product Delivery Manager in the Chase Cobrand Card Rewards team, you will
lead high-visibility and cross-functional programs that shape the future of our
rewards products. You will collaborate with diverse teams and partners to
deliver innovative solutions, ensuring seamless execution and alignment with
strategic goals. Your role is pivotal in driving success across all regions,
fostering strong relationships, and enhancing our program management strategy.
Together, we will create exceptional experiences for our customers and redefine
the rewards landscape.

Requirements

• 10+ years of experience in IT Project Management or Product Delivery Management across multiple technologies and functions. Ability to manage and thrive in a fast-paced environment
• Proven ability to manage multiple efforts, managing resources and addressing issues in a timely manner ensuring least impact on timelines and overall risk; organized, structured work style. Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward.
• Excellent verbal & written communication skills; must be able to communicate progress and issues to the team and stakeholders regularly, thoroughly, and clearly throughout the process, up and down the chain of command.
• Ability to simplify complex topics for non-technical audiences and prepare summaries for executives and stakeholders.
• Strong interpersonal skills to inspire/motivate the team and to instill confidence and trust within the business, operations, and technology teams as applicable
• Proven leader such that all participating and impacted groups have confidence and trust that the program/project is being well-managed and will meet its deliverables in a timely manner
• Strong understanding of Waterfall and Agile methods; stakeholder management, risk management and operations

Nice To Haves

• Proficient knowledge of data analytics
• Proficient or Expert skill level utilizing JIRA, Confluence, and Microsoft Teams.
• Experience with PI planning

Responsibilities

• Develop and manage integrated product delivery plans of your assigned area, working effectively at all levels and providing progress communications to stakeholders on a regular basis. Partners with Product Owners (POs), Area Product Owners (APOs), Agility Leads, and Designers to confirm impacts and scope across teams.
• Manage product roadmap to align to the product budget and ensuring team availability across teams. Maintains a deep knowledge of area product vision, strategy, roadmap, technical and operational
• Focus on risk and controls and manage dependencies, including inside and outside of product area
• Monitors Jira hygiene and enforces Jira standards and support the Agility Lead in driving continuous improvement across the team in order to drive efficiencies and improve the overall effectiveness of agile
• Tracking of IT and non-IT work, release Management and communication, and Proactive identification & management of issues. Managing and tracking all high priority commitments, deadlines and cross team dependencies
• Establish best practices, innovate approaches to Program Management, building a continuous improvement model

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
• Additional details about total compensation and benefits will be provided during the hiring process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed