Product Delivery Associate

JPMorganChase • Jersey City, NJ

7h

About The Position

As an HR Product Delivery Sr. Associate, you will play a pivotal role in driving the successful delivery of various HR products focused on employee development and performance. You will collaborate closely with product managers and cross-functional teams to ensure timely delivery, effective risk management, and alignment with organizational goals. Your expertise in project management and cross-functional collaboration will be key to achieving our mission of empowering employees to reach their full potential.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Project Management, Product Management or related field.
• Proven experience in project management, within HR or employee development.
• Strong understanding of HR processes and employee development strategies.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.

Responsibilities

• Understand the company's vision, mission, and goals, and support in translating them into actionable delivery plans.
• Help lead the kick-off, planning, execution, and delivery of HR products, ensuring projects are completed on time, within scope, and budget.
• Work closely with product managers, designers, engineers as well as data specialists and other departments to facilitate communication and collaboration across teams.
• Identify potential risks and develop mitigation strategies to ensure smooth project delivery.
• Manage the group’s risk and control book of work.
• Manage the stakeholders map, build and maintain strong relationships with stakeholders to understand their needs and ensure alignment with project objectives.
• Track project progress, analyze product performance metrics, share insights and report on key deliverables to senior management.
• Drive process improvements and best practices to enhance efficiency and effectiveness in product delivery.
• Work with product managers, communication and change management teams to ensure user engagement, awareness and adoption.
• Work with product managers, data and analytics teams to understand success metrics as well as areas of improvement and innovation.
• Develop strategies to maximize the value of the Delivery Team for the broader Employee Development and Progression Team.

Benefits

• Opportunity to make a meaningful impact on employee development and progression.
• Collaborative and inclusive work environment.
• Professional growth and development opportunities.
• Opportunity to work with AI / LLM efficiencies and innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level