Product Data Analyst

Turo

4d•$100,000 - $125,000•Hybrid

About The Position

About the Team: Turo is seeking a Data Analyst to join our growing team and support the evolution of our marketplace and customer experience. This role will partner closely with Operations, Product, and Engineering teams to help improve platform reliability, efficiency, and user outcomes across the guest and host lifecycle. The ideal candidate is analytically strong, comfortable working with operationally-messy data, and motivated by improving real-world experiences for customers and internal teams. You should enjoy translating data into clear insights that help teams prioritize, execute, and iterate. What you will do: Analyze complex data sets to identify areas of opportunities, formulate actionable recommendations, and test these insights Present analysis and recommendations to Exec leadership and work with product teams to rapidly execute and iterate based on feedback Lead experimentation from designing tests to analyzing results that lead to product launch decisions Partner with product, data science, and operations leadership to influence the direction of the product with the goal of improving user experience and/or profitability of the business Track the performance of the business and help stakeholders shift in business trends Support ad-hoc analytical projects based on Turo strategic priorities Establish data specifications, build ETL pipelines, and assess the impact of new product releases and policy changes on the platform

Requirements

2+ years experience in product/data analytics, data science, business intelligence, or strategy consulting; experience in consumer tech, marketplaces or e-commerce a strong plus
Top notch quantitative skills; strong proficiency in conducting detailed data analysis and using metrics to drive business results
Strong SQL skills and understanding of relational databases; experience with BI & visualization tools is a strong plus (i.e. DOMO, Tableau)
Experience transforming data into presentations that “tell the story” behind the data
Comfortable working with MS Excel and MS PowerPoint
Must be intellectually curious, self-motivated, detail-oriented, and able to multitask
Experience designing and executing AB tests is a strong plus
Must have strong communication skills and have the ability to articulate complex insights
Thrive working in a collaborative environment and have experience working cross-functionally
Must have a positive attitude, high integrity, and strong work ethic

Nice To Haves

Experience working with customer support, contact centers, or operational teams

Responsibilities

Analyze complex data sets to identify areas of opportunities, formulate actionable recommendations, and test these insights
Present analysis and recommendations to Exec leadership and work with product teams to rapidly execute and iterate based on feedback
Lead experimentation from designing tests to analyzing results that lead to product launch decisions
Partner with product, data science, and operations leadership to influence the direction of the product with the goal of improving user experience and/or profitability of the business
Track the performance of the business and help stakeholders shift in business trends
Support ad-hoc analytical projects based on Turo strategic priorities
Establish data specifications, build ETL pipelines, and assess the impact of new product releases and policy changes on the platform

Benefits

Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities