Product Data Analyst

McGraw Hill LLC.

6d • $94,000 - $140,000 • Remote

About The Position

At McGraw Hill, we are dedicated to delivering digital learning experiences that transform education for learners and educators. Our focus is on creating seamless, impactful products that truly benefit our users while supporting growth and collaboration across teams. We foster a culture that values innovation, teamwork, and a balance between career growth and personal well-being. How can you make an impact? We are seeking a Product Data Analyst to play a critical role in shaping the future of our products by delivering actionable insights that help drive the product strategy and inform overall business performance. You will analyze how users interact with the product to improve user experience, engagement, and feature performance – collaborating closely with product, marketing, and engineering teams to drive data-informed decision-making. You will also define, measure, track, and forecast financial and operational key performance indicators (KPIs) to inform strategic business decisions. The ideal candidate thrives in a data-driven culture and has a strong background in analytics, particularly within consumer-facing applications. This position can work remotely within the continental United States.

Requirements

• 5+ years of relevant experience
• Strong proficiency in SQL and expertise with business intelligence and visualization tools such Tableau or Power BI.
• Experience designing, executing, and analyzing A/B tests & Monte Carlo simulations.
• Proven ability to identify, measure, and report on meaningful product metrics.
• Familiarity with customer behavior analytics platforms (e.g., Pendo).
• Experience with Python, R, or other scripting languages for data transformation and analysis.
• Knowledge of data governance, compliance, and security best practices.
• Strong communication and storytelling skills to translate data insights into actionable recommendations for non-technical stakeholders.

Nice To Haves

• Experience in an EdTech, startup, or consumer-facing environment.
• Familiarly with backend analytics engineering.

Responsibilities

• Lead the design, development, and maintenance of product analytics and business intelligence dashboards that provide clear, actionable insights to sales, marketing, operations, and executive stakeholders across the organization.
• Define, measure, and report on key performance indicators (KPIs) to evaluate product performance, user engagement, operational execution, and financial performance.
• Partner with cross-functional teams, including product, marketing, and operations, to identify data needs and deliver solutions that inform strategic decision-making.
• Work with innovation team members to design and analyze A/B tests, providing clear recommendations based on results.
• Conduct exploratory data analysis to uncover trends, patterns, and insights that drive product development and strategy.
• Analyze campaign performance, customer behavior, and operational metrics to identify opportunities for optimization and growth.
• Produce detailed customer insights reports by synthesizing quantitative data and qualitative research, such as surveys or interviews.
• Collaborate with lifecycle marketing to identify opportunities for user segmentation, retention strategies, and customer lifecycle optimization.
• Advocate for data-driven decision-making and contribute to a culture of analytics excellence across the organization.
• Define and execute strategic market research projects in service of key strategic questions and growth initiatives (e.g., market sizing, primary survey-based research, competitive analysis)
• Develop deep understanding of industry trends and the competitive landscape

Benefits

• The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfilment that will inspire you to even greater heights.
• Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed