Product Data Analyst, ServicingNew

Uplift•San Francisco, CA

38d•$80,000 - $100,000

About The Position

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we've helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We're backed by some of the most prominent technology investors and were most recently valued at $7.3B. We're consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World's Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America's Greatest Workplaces by sweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal. We're looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

Requirements

1-3 years of relevant work experience, preferably in financial services or data
Advanced knowledge of SQL and Python
Experience working with relational databases and visualization tools (Tableau preferred)
Strong communication skills with ability to use qualitative and quantitative data to deliver technical and business solutions
Entrepreneurial mindset when approaching problems. Takes ownership and can lead solutioning in a fast-paced environment
Ability to lead and resolve questions and conflicts across organizational stakeholders
Adaptable to handle changing tasks based on new priorities

Nice To Haves

Prior experience with servicing systems

Responsibilities

Work cross functionally to synthesize data and streamline reconciliation processes across pipeline teams
Deliver actionable findings and partner with product managers to prioritize solutions
Analyze borrower data and internal stakeholder requests to prioritize product defects
Troubleshoot issues to develop immediate workarounds and determine long-term solutions
Define new features and servicing-related processes with technical specs, wire frames, product flows, and procedures
Assist with system and operational documentation