Product Coordinator, Retail

Twelve NYC • New York, NY

7d • $70,000 - $70,000 • Hybrid

About The Position

The Product Coordinator will play an essential role in supporting our commercial retail sector by coordinating all brand communications and components of packaging programs. This role works closely with packaging developers, account managers, and operations within our retail kitting vertical. The ideal candidate will be highly organized, detail-oriented, and capable of managing communications across multiple external brands and internal partners. This position requires a detail-oriented and highly organized individual with excellent communication skills and a strong ability to handle high levels of communication, detailed compilation of information, managing multiple Excel spreadsheets, and facilitating email communication with external brands.

Requirements

• 2+ years of experience in a Coordinator, Project Manager, or Junior Manager role, ideally within Packaging, Production, Retail, Beauty, or related field.
• Strong administrative and organizational skills.
• Proficiency in Excel and experience handling high volumes of email communication.
• Excellent communication skills, both written and verbal.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong attention to detail and ability to manage complex timelines.

Responsibilities

• Assist with managing the logistics of packaging programs from initiation to completion.
• Work closely with internal teams (Packaging Developers, Sales Director and Operations) to ensure the timely delivery of program components.
• Maintain clear and consistent communication with multiple vendors to ensure all deliverables are met.
• Check in all samples including photographing, organizing sets, referencing against BOM, confirming accuracy of details, and image for scale.
• Serve as the point of contact for brands, coordinating information flow and ensuring alignment on project timelines and requirements.
• Manage high volume of brand email communication daily for over 500+ items, to track progress, samples, resolve issues, adhere to timelines, copy confirmation, size, weight, ingredient approval, testing details, and keeping all stakeholders informed.
• Utilize Excel and internal programs for tracking program components, maintaining data accuracy, and updating timelines.
• Compile detailed reports and documentation, ensuring that all program data is up-to-date and easily accessible.
• Support the Production team by preparing status updates and reports as needed.
• Collaborate with internal teams to ensure smooth coordination of packaging programs.
• Facilitate communication between various departments to ensure alignment on project milestones.

Benefits

• Full-Time Benefits (Medical, Dental, Vision, Disability, Life)
• Hybrid work environment
• Mental Health Mondays: Once a month our offices close globally (that's an additional 12 days per year)
• Generous Paid Time Off -- Including your birthday, personal days, and time off around holidays
• Paid Parental Leave
• Summer Fridays
• Discretionary Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed