Product Configuration Technician

VEGA Americas•Mason, OH

About The Position

In this role, you will develop and maintain bills of material, and drawings, and assist in special product configurations. You will assist in fulfilling unique product specifications and ensuring timely and efficient solutions for custom applications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Other duties may be assigned

Requirements

Associate's degree or equivalent from a two-year College or technical school
OR six months to one-year related experience
And/or training; or equivalent combination of education and experience
Mechanical Aptitude with an ability to follow assembly drawings.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Good written and verbal communication skills

Responsibilities

Create/maintain MRP/CRM program for Pressure/Level and Radiometric products.
Provide engineering assistance and as required facilitate the development of bills of material/drawings by the engineering design group when special engineering is required.
Work with internal and external customers on special design needs required to fit specific applications.
Review order documentation, consult with sales personnel, and identify equipment specifications when the model number entered in the configuration program does not automatically generate bills of material.
Support the VEGA Modification Workflow (ECN) through knowledge of process and product change requests from internal and external customers.
Able to work effectively in a fast-paced environment while balancing multiple tasks
Consult with Sales personnel and identify unique equipment requirements when product configuration does not match possible product configurations available in the CRM – Product configurator.
Product Configuration
Review the To-Do system in VEGA`s CRM for special customer requests.
Manages the CRM system for special configurations either driven through the ECN Process or through Special Modification requests.
Work effectively with all departments within the organization to fulfill external customers' special product requirements.
ECN Coordination
Works with all departments to facilitate and maintain the ECN/Modification Process from beginning to end
Proactively monitors the Modification Process and identifies bottlenecks that need to be addressed to facilitate its progress
Interfaces with VEGA Germany to keep apprised of Modification procedural or process changes
Label Coordination
Review label requirements for products, design and layout in MRP & label program as required
Set-up and installation of all Production laser engraving machines
Support and Maintain laser engraving machines on the production floor
Coordination internally & externally with manufacturers when service is required on machines