Product Compliance Manager
About The Position
At Early Warning, we’ve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose This position leads and executes risk-based compliance reviews of customers to assess adherence to operating rules, standards and contractual requirements governing Early Warning’s (EWS) products and services.The role identifies control gaps and risks, delivers clear and actionable recommendations, and supports consistent compliance to protect the integrity and security of EWS product and services.
Requirements
- Typically, a minimum of 8 years of experience in compliance reviews, audits, regulatory compliance, risk management, internal controls, or quality assurance within financial services or payments.
- High integrity and objectivity with the ability to work independently.
- Experience leading or independently conducting reviews, including scoping, testing, documentation, and reporting.
- Working knowledge of compliance frameworks, risk assessment methodologies, and control evaluation practices.
- Ability to interpret and apply operating rules, contractual requirements, and product standards.
- Strong analytical and problem-solving skills with the ability to assess risk and identify root causes.
- Excellent written and verbal communication skills, including the ability to conduct interviews and present findings clearly.
- Strong organizational and project management skills, with the ability to manage multiple reviews simultaneously.
- Education and/ or experience typically obtained through completion of a Bachelor’s degree in business, finance, accounting, risk management or related field.
- Background and drug screen.
Nice To Haves
- Familiarity with debit network rules, NACHA rules, and real-time payments frameworks.
- Relevant professional certifications such as CIA, AAP, APRP, CPP, EPP, CISA, or CRCM preferred.
Responsibilities
- Plan and execute risk-based compliance reviews of customers utilizing EWS products and services.
- Assess customer’s processes, controls, and documentation for adherence to operating rules, contractual requirements, and product standards.
- Identify control gaps and compliance risks and perform root cause analysis.
- Prepare clear, well-supported reports with practical remediation recommendations and present findings to internal and external stakeholders.
- Maintain complete and defensible documentation and workpapers to support review conclusions.
- Validate remediated findings ensuring effective resolution of identified issues.
- Analyze review results and trends to identify recurring issues and recommend improvements to senior management.
- Provide guidance on rule interpretation and compliance expectations and mentor team members to strengthen review quality.
- Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data.
Benefits
- Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
