Product Communication Specialist I

Centene Corporation

6d•$27 - $49•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Responsible for development and production of Medicare regulatory required and benefit related materials to ensure compliance with State and Federal regulations and alignment with administrative policies. Position supports Medicare Solutions portfolio nationwide with presale and member enrollment materials Works within materials automation platform to generate, update and review materials. Performs audits of benefits, language and content to ensure accuracy and consistency with CMS filed benefits, models and templates. Develops errata documents and ad hoc member communications when necessary. Participates in cross-functional committees to promote understanding of development activities, assist in review activities, and ensure compliance with a standard format for master templates used in material development. Able to work independently with minimal direction. Ensure that all business processes that support Medicare document development and Production functions are completed with a high degree of accuracy and within the timeframes established by departmental standards. Ensure Medicare Product organization is run in accordance with all State and Federal regulatory requirements. Maintain compliance by regularly monitoring activities to assess compliance. Implement approved corrective actions to remove deficiencies on time, as required by an internal or exterior auditor, regulator or government purchaser, and monitor to ensure no repeat deficiencies. Supports maintenance and development of department product communication policies & procedures. Performs other duties as assigned. Complies with all policies and standards. Education/Experience: Bachelor’s Degree in related field or equivalent experience will be considered. 3+ years experience in communications, or related field. Prior experience developing member communications preferred. Some experience acting as a subject matter expert or team lead preferred. This is a remote role open to someone working anywhere in the contingent United States.

Requirements

Bachelor’s Degree in related field or equivalent experience will be considered.
3+ years experience in communications, or related field.

Nice To Haves

Prior experience developing member communications preferred.
Some experience acting as a subject matter expert or team lead preferred.

Responsibilities

Responsible for development and production of Medicare regulatory required and benefit related materials to ensure compliance with State and Federal regulations and alignment with administrative policies.
Supports Medicare Solutions portfolio nationwide with presale and member enrollment materials
Works within materials automation platform to generate, update and review materials.
Performs audits of benefits, language and content to ensure accuracy and consistency with CMS filed benefits, models and templates.
Develops errata documents and ad hoc member communications when necessary.
Participates in cross-functional committees to promote understanding of development activities, assist in review activities, and ensure compliance with a standard format for master templates used in material development.
Able to work independently with minimal direction.
Ensure that all business processes that support Medicare document development and Production functions are completed with a high degree of accuracy and within the timeframes established by departmental standards.
Ensure Medicare Product organization is run in accordance with all State and Federal regulatory requirements.
Maintain compliance by regularly monitoring activities to assess compliance.
Implement approved corrective actions to remove deficiencies on time, as required by an internal or exterior auditor, regulator or government purchaser, and monitor to ensure no repeat deficiencies.
Supports maintenance and development of department product communication policies & procedures.
Performs other duties as assigned.
Complies with all policies and standards.